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Lamballe

    Branch Manager II - Fredericksburg, United States - Atlantic Union Bank

    Atlantic Union Bank
    Atlantic Union Bank Fredericksburg, United States

    3 weeks ago

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    Description

    ** Branch Manager II (Four Mile Fork)**

    **Job Category****:** Retail **Requisition Number****:** BRANC005553 Showing 1 location **Job Details**

    **Description**

    **Position Description**

    This position provides leadership and management for a branch team ensuring profitability, growth, and sound operation. This position is responsible for driving branch teammates to provide a best in class customer experience while assisting new and existing customers through needs based conversation and providing appropriate solutions to meet immediate, short term and long term financial needs. The Branch Manager II is responsible for business development efforts, including referrals to multiple lines of business.

    **Position Accountabilities**

    Responsible for driving branch sales, service, and operational excellence performance results through:

    Strong individual and team sales/referral performance in deposits, loans, investment and other product lines

    Provide excellent customer experience through needs based conversations

    Directing, leading and coaching of superior sales and service behaviors and activities by the entire team

    Developing and executing plans in order to meet/exceed of branch sales goals while maintaining an operationally efficient and compliant branch

    Conducting sales efforts, as required, to bring in new primary relationships, while also maintaining and expanding existing personal and business banking relationships. Accountability for maximizing sales, customer satisfaction, and minimizing operating losses by executing the plays and strategies outlined for the branch

    Drive sales outreach strategies including outbound calling

    Reviewing performance results via analytical dashboard and other sources to assess performance and make necessary adjustments in team capabilities, teammate coaching, etc.

    Successfully executing the Performance Leadership routines, coaching teammates, and utilizing branch performance metrics in order to manage and measure branch success

    Conducting new client prospecting efforts to bring in new client relationships, while also maintaining and expanding existing personal and business banking relationships

    Maintains and develops relationships with existing small business customers to continually deepen those relationships and achieve small business goals

    Adhere to all applicable laws and regulations governing bank operations, including compliance with Atlantic Union Bankshares BSA/AML Policy and Procedures.

    Promote and represent the bank through community involvement during and after business hours

    Ensuring branch is in compliance with bank procedures, internal controls, regulatory policies & procedures, risk management and the Code of Conduct

    Ensuring that all required training is successfully completed by the entire team

    Satisfies regulatory requirements for holding the position, including meeting the qualification standards imposed by the Loan Originator Compensation rule of the Truth in Lending Act.

    Responsible for ensuring that all business transactions and practices in the individuals span of control comply with all regulations and the Code of Conduct

    Talent Management and development:

    Managing two or more FTEs

    Interviewing and selection of candidates to fill branch positions

    Coach, train, and develop branch team through formal observations and coaching sessions

    Manage teammate performance development process including performance reviews

    Educate teammates on products, services and online capabilities

    Analyze reports and respond and coach accordingly

    Performance counseling, including making and recommending disciplinary action decisions

    Ensuring all teammates are in compliance with internal controls, operational procedures and risk management policies

    **Organizational Relationship**

    This position reports to the Market Manager.

    **Position Qualifications**

    **Education & Experience**

    Possess or be able to obtain NMLS registration

    Bachelors Degree or equivalent work experience required

    Five plus years retail banking experience

    Three plus years of management experience in a sales environment

    **Knowledge & Skills**

    Excellent customer service skills

    Demonstrated leadership skills

    Excellent oral and written communication skills

    Ability to exercise sound business judgment

    Flexible, able to adapt to change

    Ability to travel based on business need

    Evening and weekend hours required based on business need

    Able to stand for extended periods of time and lift objects up to 30 pounds

    *We are proud to be an EEO/AA employer, Minority/Female/Disability/Veteran. We maintain a drug-free workplace.*

    **Qualifications**

    **Skills**

    **Behaviors**

    **:**

    **Motivations**

    **:**

    **Education**

    **Experience**

    **Licenses & Certifications**

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