Receptionist - Phoenix, United States - Maricopa County

Maricopa County

Verified Company

Phoenix, United States

1 day ago

Posted by:

Mark Lane

beBee recruiter

Description

Posting Date

05/10/24

Application Deadline

05/12/24

Pay Range

Full Range:
$16.50 -$23.00

Job Type

Unclassified

Department

Public Defender

About the Position

Do you have great communication and listening skills? Have a great attitude and enjoy helping the public? Do you work well in a team setting? Are you able to multi-task and work in a fast-paced environment? Our receptionists are the first point of contact for our office.

They provide effective customer service to our callers, ensure that our guests are greeted positively, and execute all assigned clerical tasks to the highest quality standards.

About Us

With over 400 employees the Office of the Public Defender is the largest of the five indigent defense offices in Maricopa County.

We are also one of the largest public defender offices in the country.

Our office provides innovative, client-centered legal representation in the full range of criminal matters to clients unable to afford legal counsel.

Our attorneys and staff are dedicated to treating our clients with respect and dignity as we defend their constitutional rights in a court of law.

This is a fast-paced department with an opportunity to make a difference in the lives of the people we serve.

Proud to Offer

Work with a greater purpose
Tuition reimbursement
Exceptional worklife balance
Opportunities for growth and development within Maricopa County
Lowcost, highvalue healthcare for you and your qualifying dependents
Paid vacation, sick time, and parental leave
Extensive wellness program, including healthcare premium discounts
Employee discounts for goods and services
Maricopa County participates in the Arizona State Retirement System. This defined retirement benefit requires a 12.29% monthly contribution rate and includes a 100% employer match on Day
Learn more at
Work With Us | Maricopa County, AZ

We Require

Six months of clerical experience
High school diploma or GED

We Also Value

Multiline telephone system experience
Basic skills in Windows and Microsoft Office including Word, Excel, Outlook, and Internet Explorer
Prior work experience in a legal or criminal justice related setting
Bilingual skills (English/Spanish)

Job Contributions

Manages a highvolume of incoming calls on multiline phone system, screens, directs and transfers calls, answers caller inquiries within realm of authority
Greets visitors and directs walkin traffic
Monitors visitor building access and access badges
Sorts mail and packages for pickup and distribution throughout the office
Electronically accesses court records and case information to answer inquiries from internal and external customers
Performs miscellaneous clerical tasks; processes "no complaints filed" cases and closes them out in the case management system.

Working Conditions

Interruptions, time pressures, high volume of work, handling multiple or complicated tasks, accuracy, concentration/vigilance, teamwork, public contact, and criminal defendants may be constant occurrences.

Unscheduled tasks, frequently changing tasks, decision making, and working in close physical proximity with others may be frequent occurrences.

Selection ProcedureMust pass a pre-employment background and/or fingerprint investigation as required by statute or policy, including drug and alcohol testing requirements for positions designated as safety-sensitive

Maricopa County is an equal opportunity employer.