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    Senior Director of Homeless Programs - New York, United States - Urban Resource Institute

    Urban Resource Institute
    Urban Resource Institute New York, United States

    6 days ago

    Default job background
    Full time
    Description

    Position Overview

    The Senior Director will be responsible for working with team members and program leaders to develop and implement a vision for Urban Resource Institute's homeless families' programs, ensuring the provision of quality and effective services to homeless families that reflect best practices in the field.

    Salary: $110,000 - $120,000

    MAJOR DUTIES AND RESPONSIBILITIES

  • Maintain constructive collaborative relationships with partner agencies in the public and private sector as well as funding sources and service providers
  • Play a leadership role towards achievement of organizational mission and strategic plans
  • Provide leadership in the development of strong intra- and inter-agency collaborations to improve the systemic response to homeless families
  • Develop a program design that incorporates group activities for homeless families
  • Make recommendations as needed, implement and maintain consistent policies and practices regarding program management, client services and other agency protocols
  • Responsible for implementing homeless programs in NYC and maintains general oversight
  • Ensures compliance with all relevant federal, state and local regulations as well as agency and program policies
  • Work with the Vice President, other Senior Team members and program leaders to ensure consistency, collaboration and complementary services between URI sites and programs
  • Work with program leaders and QIET team to build and develop services that represent the best practices in working with homeless families
  • Hire, train, develop and supervise staff as needed
  • Provide onsite presence at each location based on priorities and need for support
  • Be on 24/7 call to respond to the needs of the facility, DHS and URI via phone and in-person.
  • Conduct facility and chart audits/monitoring to minimize risk to the agency; facility walk through 1x per month or as needed, chart reviews 1x per month per site or as needed.
  • Maximize bed utilization and achieve optimal occupancy rate of 95%
  • Provide daily guidance and bi-weekly supervision for Program Directors
  • Oversee safety and incident management, including in-person presence for any priority one or major safety concerns.
  • Provide support to case conference with families to foster compliance and attainment of goals as needed by the Program Directors.
  • Ensure facilities are maintained at the highest level and facilitate collaboration between facilities and operations staff as well as with the Director of Safety and Security.
  • Perform other duties and assignments as requested by the Vice President including representation of the Homeless Families programs and URI with key stakeholders.

    • SPECIFICATIONS FOR EDUCATION/CERTIFICATIONS/LICENSES

  • Must possess an advanced degree (Bachelors, Masters, JD, PhD etc.) in related field

    • REQUIRED SKILLS AND EXPERIENCE

  • Passion for URI's mission, vision, and core values with the ability to communicate this passion to others
  • A minimum of five (5) years supervisory experience in a social service capacity, preferably in the field of homeless services.
  • Strong commitment to equity and social justice including a focus on self-awareness and engagement of continuous learning around issues of diversity equity and inclusion; high level of Emotional Intelligence (EQ)
  • Demonstrated experience working with and sensitivity to individuals from varying sociodemographic backgrounds including individuals who identify as lesbian, gay, bisexual, transgender, queer, and/or HIV-affected, the elderly and individuals with substance use and/or mental health issues.
  • Familiarity with NYC's DHS and OTDA regulations and compliance.
  • Strong project management skills and experience, especially in projects requiring significant resources and cross-functional involvement, is a must.
  • Must be an intelligent and articulate individual who can relate to and work with people at all levels of the organization
  • Must have the ability to manage and organize multiple projects in a busy, fast-paced and pressured work environment
  • Exceptional interpersonal and flexible communications skills, and the ability to develop positive and productive relationships with a dispersed and diverse team
  • Excellent computer and technical skills; knowledge of Microsoft Office applications.
  • Most be results-oriented and driven with skills in organization, planning, and attention to detail.
  • Ability to motivate and lead others; respectful of others; interacts with tact and sensitivity
  • Excellent relationship building skills with the ability to build and sustain working relationships with employees, vendors, and colleagues etc.
  • Strong leadership skills with experience building teams, developing and empowering staff, emphasizing timely delivery to meet critical deadlines
  • Professional integrity, honesty and ethics; comfortable with being responsible and accountable
  • Acknowledge and application of self-care and work-life balance for self and others.
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