Online Sales and Customer Service Representative - Bloomington, United States - NightMotorSport

NightMotorSport

Verified Company

Bloomington, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

At Nightmotorsport, we are team of dedicated enthusiasts who work hard to support our fellow Subaru lovers by supplying high quality aftermarket and replacement parts for their cars.

With that being said, you'll be a great fit for this position if you love problem solving and building relationships inside our company and with our customers.

Customer support is one of the pillars of our company values ,and we are relentless in our pursuit of customer satisfaction, this position will allow you to leverage your communication and critical thinking skills to deliver effective and valuable support to our customers.

Working independently and collaboratively to ensure customer needs are met.
Assisting customers with order maintenance (cancellations, updates, etc.)
Investigating and resolving issues related to shipment, providing RMAs for customers
Collaborating with manufacturers to obtain credits, information on returned products and resolve ongoing issues.
Navigating and maximizing the features of our internal apps and programs
Participation in company trade shows is required, these events are in various states within the continental U.S

What you'll need?

We at Nightmotorsport believe every member of our team should possess a certain drive, a drive that propels you to want to deliver the best result possible for our customers.

It is important to note that customers are giving us their hard-earned dollars to deliver products and that sometimes things don't go as we planned or wanted.

As a customer support representative, you have the power to fix that, you have the power to fix the problem, but it starts with you and your drive.

5 Year of online customerserviceoriented experience
Outgoing and Professional with strong multitasking and time management skills
Ability to utilize problem solving skills with timesensitive tasks
Familiarity with G-Suite (Gmail, Docs, Calendar, etc.)
Familiarity with the Microsoft Office Suite (Word, Excel, etc.)
High School Diploma or equivalent

What you'll receive?
No matter where your story starts the leadership team at Nightmotorsport is dedicated to your professional and personal development. We strive to ensure every team member along with our leadership team embodies our core values.

We offer an ever-growing array of competitive benefits and compensation, including: