Business Solutions Director - Chicago, United States - Ryan Specialty, LLC

Ryan Specialty, LLC

Verified Company

Chicago, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Ryan Specialty is looking for a Business Solutions Director to join our Chicago, IL team.

We are a fast paced, energetic and rapidly growing organization that offers a great opportunity for someone interested in further developing their career.

Ryan Specialty has been named one of America's Most Loved Workplaces by Newsweek, and has been named 2023 Top Insurance Employer by Insurance Business America.

Position Summary:

Essential Functions:

Assist CUO with the success and cultivation of digital channel opportunities, by assessing the strategic partnership potential and analyzing key statistical measures.
Solicit & organize stakeholder feedback; identify areas of improvement for the RT Connector platform as it relates to maximizing revenue. Assist in the development & execution of impactful measures to improve RT Connector user experience in this context.
Collaborate with sales and RT Connector support teams to assist understand and disseminate client feedback, act as key escalation point for any workflow & operational issues, at a portfolio level, that arise from existing retail clients and RT.
Act as a key resource to train & educate retail clients and RT Specialty stakeholders, through webinars, demos and onsite visits as needed.
Work at the direction of CUO to support carrier projects, as and when needed.
Create relationships and collaborate with other Ryan Specialty departments as needed, such as RT Finance, Premium Accounting and Surplus Lines.
Work with RT corporate marketing team in the maintenance of platform content, internal and external. Ensure RT Specialty & retail agents have complete and up to date information, including new products, platform enhancements, training materials and periodic strategy updates.
Develop and maintain a thorough knowledge of the platform and product offerings.
Develop & maintain a thorough understanding of how RT Connector operates with key systems like Concept One, AIM, Image Right and Agency Onboarding.
Ensure RT Specialty & retail agents have complete and up to date information, including new products, platform enhancements, training materials and periodic strategy updates.
Communicate any client concerns or issues to leadership and recommend and assist in

Education/Experience/Skills:

A minimum of ten (10) years of insurance industry experience.
Willing to travel as needed
PPT and Excel skills at intermediate + level
Highly selfmotivated and able to manage day to day tasks
Ability to prioritize and manage multiple tasks and projects effectively
Able to work in a dynamic, fastmoving company environment
Excellent communication skills
Confident and dynamic personality
Team player and with a problemsolving aptitude

Disclaimer:

Ryan Specialty is an Equal Opportunity Employer.
We are committed to building, growing, and sustaining a diverse workforce that is reflective of society throughout the entirety of the organization and throughout the insurance industry.
We aspire to cultivate a company that is both inclusive and equitable, where every employee is recognized and assessed based on their performance and contributions.
We strive to harness our differences and commonalities to better serve our clients, trading partners, workforce, and communities.