Liquor Manager - Mesa, United States - Albertsons Companies

Albertsons Companies
Albertsons Companies
Verified Company
Mesa, United States

5 days ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description
P

U

R





POSE:
Directs and controls the operation of the liquor department. Supervises and trains liquor personnel. Ensures customer service and product quality, selection and presentation. DUT





IES AND RESPONSIBILITIES:
Cha
- mpions Company and Division customer service programs to meet or exceed Division customer service goals. Handles customer relations in a positive manner, including effective resolution of customer complaints. Promotes Albertson's philosophy of personalized service in the liquor department. Lia
- ises with vendors. Orders, receives and breaks downloads. Stocks, displays and rotates product in the liquor department to ensure quality, selection, eye-appeal and proper inventory level to meet customer demands. Creates effective displays for mixers, beer, liquor, wine and other related merchandise in the liquor department. Ope
- rates check stand equipment such as cash register and scanner to process customer orders. Handles customers relations. Assists customers by answering questions on product quality and taking and filling special orders. Makes product suggestions and engages in suggestive selling. Makes intercom announcements. Ens
- ures compliance with state and federal liquor sales laws and Company restricted sales and loss prevention policies. Monitors inventory and space security. Sup
- ervises, motivates, trains and participates in the hiring of liquor personnel. Monitors associate performance and recommends personnel actions such as hiring, firing, layoff and disciplinary action. Schedules personnel to ensure adequate coverage, service level and meeting of budgetary goals. Sup
- ervises the day to day functions of the liquor department to achieve customer service, and sales and profit objectives. Con
- ducts daily inspections of the liquor department and initiates corrective measures to ensure compliance with maintain in stock conditions, sanitation, safety and security requirements. Ass
- ists with all liquor duties such as: cleaning, stocking, storage and customer service. Imp
- lements effective promotional and seasonal displays. Controls shrink and expenses. Accurately completes and monitors daily log sheet, purchase report, and sales and labor and other required paperwork and logs. Follows Company tra
- nsmittal procedures. Maintains records on ad items movement. Takes inventories and maintains accurate department records. Mai
- ntains and organizes sales area, backroom and cooler. Ens
- ures proper merchandising of product by understanding and implementing schematics, merchandising of advertised items, proper signing procedures and monitoring product flow. Fol
- lows Company policy in pricing and handling reduced-to-clear items. Ans
- wers and responds to incoming calls appropriately. Receives and appropriately resolves customer complaints and reports to the Store Director as appropriate. Rev
- iews MicroStrategy reports to best determine movements on items within subcategories, to make the best business decision on display and shelf qualities. Ens
- ures that all associates are trained and instructed in the proper performance of work duties. Monitors associate performance and reports observations to the Store Director. Resolves associate complaints and reports to the Store Director as appropriate. Mai
- ntains confidentiality concerning associates, store sales and other Company information. Res
- ponsible for performing all job duties and responsibilities safely, accurately and with honesty and integrity. Oth
- er necessary and required duties. SKI


LLS AND PHYSICAL REQUIREMENTS Req
- uires working knowledge of all job duties within the Liquor Department. Req
- uires strong communication skills, good leadership and interpersonal skills, the proven ability to manage people and the ability to maintain composure in dealing with customers, vendors and co-workers. Req
- uires knowledge of employment laws and workplace practices. Req
- uires a good understanding of Company practices and Liquor Department policies and procedures on storage, safety, sanitation and loss prevention. Requires knowledge of state and federal liquor sales laws. Mus
- t be able to learn types, nomenclature, alcohol content, uses and care of liquor department products. Requires an awareness of popular drink recipes. Req
- uires the ability to judge and react to business activity. Mus
- t have knowledge of product quality, variety, standards, sanitation and labeling. Req
- uires knowledge of basic mathematics and metric measurements. Fre
- quently reaches, lifts, stacks and maneuvers objects of varying dimensions and weights up to approximately 80 lbs. Bends, stoops and reaches frequently and may climbs ladders. Pushes and pulls fully loaded hand trucks, six-wheeler carts and pallet jacks. Man
- ual dexterity and good eye-hand coordination are necessary. Men
- tal alertness is necessary to ensure safe and accurate completion of work activities. Ope
- rates computer software and electronic order
More jobs from Albertsons Companies
See all jobs of Albertsons Companies