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    Customer Service Associate - San Diego, United States - ASI San Diego

    ASI San Diego
    ASI San Diego San Diego, United States

    2 weeks ago

    Default job background
    Full time
    Description


    As a Customer Service Associate, you help create the energy and excitement surrounding our clients products by providing innovative solutions to guide customers to the right choice.

    We are dedicated to providing quality customer service that is unmatched by our competitors. It starts with you discovering customers needs. And with the support of your team members, you match those needs with the right products. Every interaction is an opportunity to create a loyal and happy customer.


    Customer Service Associate Key Qualifications:
    Tech-savvy, proficient in Windows and macOS
    Dedicated to providing an excellent customer experience
    Strong communication and interpersonal skills
    Organized and detail-oriented

    Responsibilities of the Customer Service Associate Representative:
    Aid customers by applying critical thinking to troubleshoot routine problems
    Enter customer data and update pre-existing customer accounts
    Drive sales by suggesting compatible products, services, and add-ons
    Provide knowledgeable responses to consumer inquiries
    Become well versed in compliance guidelines
    Open to a flexible work schedule
    Should have 1+ years of retail, customer service or hospitality experience preferred, but not required
    Candidates must be over eighteen years of age and eligible to work in the United States
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