General Manager 4 - Houston, United States - Apria Healthcare LLC
Description
At Owens & Minor, we are a critical part of the healthcare process.As a Fortune 500 company with 50+ facilities across the US and 18,000 teammates in over 90 countries, we provide integrated technologies, products and services across the full continuum of care.
Customers—and their patients—are at the heart of what we do.Our mission is to empower our customers to advance healthcare, and our success starts with our teammates.
Owens & Minor teammate benefits include:
- Medical, dental, and vision insurance, available on first working day
- 401(k), eligibility after 30 days of employment
- Employee stock purchase plan
- Tuition reimbursement
- Development opportunities to grow your career with a global company
ABOUT THE COMPANY
- Apria Healthcare's mission is to improve the quality of life for our patients at home. We are looking for empathetic, thoughtful, and compassionate people, to meet the needs of our patients. Already an industry leader in healthcare services, we provide home respiratory services and select medical equipment to help our patients sleep better, breathe better, heal faster, and thrive longer._
JOB SUMMARY
The General Manager (GM) is responsible for co-marketing in the field with sales staff and administration and efficient daily operation of the branch office, including operations, product sales, service, and safety in accordance with Apria's objectives.
In addition, the GM will communicate Apria values, strategies, and objectives, while assigning accountabilities, planning, monitoring, and appraising job results.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Full P&L responsibility for profit center(s) including both revenue and operating income.
- Collaborates with senior management to develop, review, update and implement business strategic planning, including sales and financial performance.
- Responsible for executing sales strategy and growth initiatives by personally building and maintaining relationships with key customers, helping sales team develop impactful territory plans and strategies, and leading the sales staff to achieve results.
- Responsible for achieving key focus product starts budget and for cash collections.
- Utilizes technology and tools to their fullest capabilities in order to drive sales growth and optimize performance at the branch.
- Monitors staffing levels, expenditures, asset equipment utilization and inventory levels to ensure maximum profit margins.
- Ensures the effective operation and management of all functional areas of the branch such as customer service, collections, clinical, distribution, and sales.
- Responsible for partnering with Managed Care counterpart to understand provider networks and grow market share.
- Monitors key performance indicators and is responsible for implementing corrective measures.
- Ensures operational procedures comply with federal, state, local and Joint Commission requirements.
- Responsible for providing a safe and healthful work environment and preventing injuries by leading and implementing the Safety & Risk Management program for the branch.
- Performs other duties as required.
SUPERVISORY RESPONSIBILITIES
- Responsible for hiring, coaching, developing, and performance management of subordinate staff.
- Responsible for retention of sales and branch personnel through onboarding, coaching, mentoring, and development.
MINIMUM REQUIRED QUALIFICATIONS
Education and/or Experience
- Four year college degree or equivalent experience is required.
- At least 5 years related experience is required.
- Must reside within an area of primary responsibility.
Certificates, Licenses, Registrations or Professional Designations
- N/A
SKILLS, KNOWLEDGE AND ABILITIES
- Effective mentoring of subordinate staff
- Must possess a keen ability to motivate and manage others with a positive mental outlook and forward thinking
- Financial management (budgeting)
- Strong problem solving skills
- Time management skills
- Change management skills
- Behavioral interviewing
- Ability to adjust quickly to business requirements
- Sales strategy execution
- Financial/business acumen
- Strategic vision
- Results driven
- Ability to communicate effectively in person, on the phone and electronically
Computer Skills
- CRM proficiency
- Proficient in Microsoft Office Suite
Language Skills
- English (reading, writing, verbal)
Mathematical Skills
- College level mathematical proficiency, with a strong ability to understand, interpret and develop spreadsheet data
PREFERRED QUALIFICATIONS
Certificates, Licenses, Registrations or Professional Designations
- Licensed Respiratory Therapist
Computer Skills
- Salesforce
Language Skills
- Bilingual (reading, writing ,verbal)
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an
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