- Creates an atmosphere that induces guests to make Hard Rock Casino Rockford their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service.
- Hires, trains, motivates, evaluates and supervises staff to ensure that team members receive adequate guidance and resources to accomplish established objectives.
- Establishes and maintains training and development procedures to ensure superior guest service standards are achieved.
- Maintains department objectives, standards, guidelines and budget to ensure proper management of department.
- Monitors food purchasing, staffing, food preparation and food inventory in order to control food and labor cost and waste, ensuring adherence to the budget.
- Monitors and evaluates food preparation by observing cooking techniques and tasting results to ensure food quality and consistency according to standards.
- Assists in developing menu changes to ensure variety and food quality.
- Monitors and advises on storage of food items to ensure quality of food and compliance with health requirements.
- Assists Room Chef in other kitchen areas on a relief basis as necessary.
- Attend and participate in meetings, completing follow-up as assigned.
- Perform work regularly and predictably.
- Other duties as assigned.
- Attend seminars when needed.
- A minimum of 8 years progressive food preparation experience, or through the completion of a culinary arts degree or accredited apprenticeship.
- Four (4) years of progressive food preparation experience.
- At least 1 year in a supervisory capacity.
- Must obtain and maintain all licenses / certifications per Federal, State, and Illinois Gaming Board standards.
- Must successfully pass background check.
- Must successfully pass drug screening.
- Must be at least twenty-one (21) years of age.
- Must be able to work holidays and weekends, as well as flexible shifts and/or unusual hours.
- Pertinent federal, state, and local laws, codes, and regulations.
- Standard safety and sanitation practices for food and beverage service.
- Food, food product, food preparation, etc.
- Standard safety and sanitation practices for food and beverage service.
- How to prepare stocks, soups, mother sauces, all varieties of meat including veal, pork, beef, lamb, poultry, game and seafood.
- Complete understanding of kitchen operations.
- Demonstrated organizational skills, budgeting experience and full understanding of financials.
- Present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional appearance.
- Communicate clearly and concisely, both orally and in writing.
- Be flexible to work varying shifts and time schedules as needed.
- Deliver programs which create a service level of excellence for internal and external guests.
- Communicate effectively with all levels of team members and outside contacts.
- Act professionally with a constantly changing internal and external environment.
- Monitor and control cash flow and security of assets.
- Link scheduling to customer flow.
- Observe and direct actions of subordinates monitor all activity within the dining room and to inspect and maintain areas for which responsible.
- Use all tools associated with the position including but not limited to knives, slicers, and choppers.
- Review and comprehend recipes and other necessary documentation.
- Inspect quality of all food items.
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Sous Chef - Rockford, United States - Hard Rock Casino - Rockford
Description
POSITION SUMMARY:
The incumbent in this position is responsible for overseeing food preparation on all shifts for an assigned food outlet to ensure quality food and guest satisfaction. Coordinates with front-of-the-house staff to ensure effective coordination of service in order to achieve Hard Rock Casino Rockford food service goals.
Responsibilities
ESSENTIAL FUNCTIONS:
(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)
NON-ESSENTIAL JOB FUNCTIONS
Qualifications
EDUCATION AND /OR EXPERIENCE REQUIREMENTS:
(Related education and experience may be interchangeable on a year for year basis)
ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc.):
Additional Details
KNOWLEDGE OF:
ABILITY TO:
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