Jobs
>
Columbus

    Dispatcher - Columbus, United States - Stericycle Inc.

    Default job background
    Description

    Title:
    Dispatcher

    Requisition Id: 33671


    Job Function:
    Field Services Operations


    Career Area:
    Operations


    Work Location:
    Columbus, OH


    About Us:
    Stericycle is a U.S.

    based business-to-business services company and leading provider of compliance-based solutions that protects people and brands, promotes health and well-being, and safeguards the environment.

    Since our founding over 30 years ago, we have grown from a small start-up in medical waste management into a leader across a range of increasingly complex and highly regulated arenas, serving healthcare organizations and commercial businesses of every size.

    Every day, we help our customers solve complex challenges by safely managing materials that could otherwise spread disease, contaminate the environment, or compromise one's identity.

    Join us on our mission to protect health and well-being in a safe, responsible, and sustainable way.

    1st Shift

    Monday-Friday

    5 Days a Week- 8 Hours a Day

    Start Time: 8:30am


    Position Purpose:


    Under immediate direction, the Dispatcher provides timely response of customer inquiries up to and including pick-ups, schedules, product orders, etc., and all other aspects of a customer's needs.

    Dispatches vehicles on a pre-set route for each driver daily in the interest of efficient customer service.


    Key Job Activities:

    • Assist Customer Service with customer requests (SFDC cases), route changes, rescheduling for pickups/missed stops
    • Provides highest level of customer service to all customers in line with Customer 1st objectives
    • Monitor, process, and escalate SFDC cases to supervisor
    • Assist walk-in customers
    • Assists drivers with problems/issues as issues arise (during the day or at the end of the route)
    • Reviews driver's paperwork and files paperwork
    • Review and updates routes, new customers based on daily communication, reroutes existing customers as required
    • Ensures that routes are balanced daily
    • Assists Trans Supervisor/Manager as needed/directed
    • Update SAP data / notes
    • Communicate performance standards and objectives
    • Keeps staff informed of current problems, changes, and new developments in the department and company by conducting professional, organized, and participative meetings
    • Always maintains a safe and compliant workplace
    • In the absence of a manager/supervisor, monitor and ensure that employees are performing their functions safely and productively. Make recommendations for changes or improvement, when necessary, in order to prevent accident or injuries
    • Perform other duties and responsibilities, as assigned


    Education:

    Preferred

    Education:

    in High School or Equivalent


    Experience (North America & LATAM):

    • High School Diploma or equivalent
    • 2+ Years' experience, preferably in Transportation, Logistics, Routing and Customer Service
    • Proficient in Microsoft Office applications

    Certifications and/or Licenses:

    Benefits:


    Stericycle currently offers its employees the option to participate in a full range of benefits, including a health care program which includes medical, dental, vision and prescription coverage, healthcare and dependent care flexible spending accounts, life and accidental death and dismemberment insurance, an employee assistance program, tuition reimbursement, paid vacation and sick time, a 401(k) plan, and an employee stock purchase plan.

    Participation in some programs requires that employees be regularly scheduled to work a minimum number of hours and/or to have fulfilled a waiting period after they begin employment with Stericycle.


    Our Promise:
    Stericycle is committed to attracting and retaining a diverse workforce, and to valuing unique perspectives and identities. We foster a culture of belonging that encourages, supports, and celebrates the diverse voices of our team members. It fuels our innovation and strengthens our connection to our customers and the communities we serve. We are proud to be an equal opportunity employer. All employment is decided on the basis of qualifications, merit, and business need.


    Disclaimer:


    The above description is meant to provide a summary of the nature and level of work being performed; it should not be construed as an exhaustive list of all responsibilities, duties and requirements of the job.

    This document does not create an employment contract, implied or otherwise, and it does not constitute any right or guarantee of employment condition.

    This position is open to people with disabilities.

    Stericycle will consider requests for workplace accommodations for protected physical or mental limitations in accordance with its human resources and risks prevention policies and local laws.

    To the extent permissible under local law, and consistent with business necessity, Stericycle reserves the right to modify the content formally or informally, either verbally or in writing, at any time with or without advance notice.


    Nearest Major Market:
    Columbus


  • Regency Transportation, Inc Franklin, United States

    **Job Description - Full Time - 3 days on, 4 days off (Wed-Fri 5p-7a)** · Logistics Coordinator/ Dispatcher performs in a customer service and sales support capacity responsible for identifying the most efficient means of moving our customer's freight, resolving client conflict, ...

  • The Parking Spot

    Dispatcher

    1 day ago


    The Parking Spot Columbus, United States

    Of Dispatchers: Greet each customer in a friendly and professional manner Dispatch shuttles and maintains ample coverage at the parking facility and airport Ensure consistent service through proper movement of shuttles Maintain neat and clean work ar Dispatcher, Dispatch, Transpo ...

  • ARS Rescue Rooter

    Dispatcher

    1 day ago


    ARS Rescue Rooter Columbus, United States

    Multiple Shifts Available Our Call Center is open between the hours of 7 am - 9 pm, seven days a week. What ARS Rescue Rooter can offer YOU; FAMILY FRIENDLY ENVOIRNMENT Top industry pay and opportunity for professional GROWTH Opportunities for grow Dispatcher, Dispatch, Driver ...

  • The Parking Spot

    Dispatcher

    1 day ago


    The Parking Spot Columbus, United States

    Since its inception, The Parking Spot has made superior airport parking experiences easy and affordable by focusing on hospitality. Now with more than 25 years in business, The Parking Spot has cemented itself as the leading near-airport Parking Company with 40+ locations at 28 a ...

  • The Parking Spot

    Dispatcher

    1 day ago


    The Parking Spot Columbus, United States

    Since its inception, The Parking Spot has made superior airport parking experiences easy and affordable by focusing on hospitality. Now with more than 25 years in business, The Parking Spot has cemented itself as the leading near-airport Parking Company with 40+ locations at 28 a ...

  • The Parking Spot

    Dispatcher

    1 day ago


    The Parking Spot Columbus, United States

    Since its inception, The Parking Spot has made superior airport parking experiences easy and affordable by focusing on hospitality. Now with more than 25 years in business, The Parking Spot has cemented itself as the leading near-airport Parking Company with 40+ locations at 28 a ...

  • The Parking Spot

    Dispatcher

    1 day ago


    The Parking Spot Columbus, United States

    Since its inception, The Parking Spot has made superior airport parking experiences easy and affordable by focusing on hospitality. Now with more than 25 years in business, The Parking Spot has cemented itself as the leading near-airport Parking Company with 40+ locations at 28 a ...

  • The Parking Spot

    Dispatcher

    2 weeks ago


    The Parking Spot Columbus, United States

    Since its inception, The Parking Spot has made superior airport parking experiences easy and affordable by focusing on hospitality. Now with more than 25 years in business, The Parking Spot has cemented itself as the leading near-airport Parking Company with 40+ locations at 28 a ...

  • TransForce

    Dispatcher

    2 days ago


    TransForce Columbus, United States

    DISPATCHER, FULL-TIME · Transportation Department · 260 Day Work Calendar · 5:30 a.m.-2:00 p.m., 8 hours per day M-F · Overtime Eligible · Full Benefit Package Offered · United Electrical Radio and Machine Workers of America Bargaining Unit · Qualifications include: · High school ...

  • American Residential Services

    Dispatcher

    2 days ago


    American Residential Services Columbus, United States Full time

    Overview · Dispatcher – Opportunity for Rapid Growth · ARS/Columbus Worthington Air is seeking a few INCREDIBLE people to join our Dispatching Team that is known to set the standard for Customer Support and Dispatching. · The strong multi-tasker we select will answer customer c ...

  • Mr. Rooter Plumbing of Columbus, Cleveland and Toledo

    Dispatcher

    1 week ago


    Mr. Rooter Plumbing of Columbus, Cleveland and Toledo Blacklick, United States

    Job Perks: · • Paid two week shadowing program · • $15-$21.00/hour - Negotiable depending on knowledge and experience. · • Financial stability - We are financially rock solid · • Weekly pay · Benefits: · Paid training · 401k · Health, Dental, and Vision Insurance · Flexible sch ...

  • The Parking Spot

    Dispatcher

    2 days ago


    The Parking Spot Columbus, United States

    Job Description · Job DescriptionSince its inception, The Parking Spot has made superior airport parking experiences easy and affordable by focusing on hospitality. Now with more than 25 years in business, The Parking Spot has cemented itself as the leading near-airport Parking C ...

  • The Parking Spot

    Dispatcher

    2 days ago


    The Parking Spot Columbus, United States

    Job Description · Job DescriptionSince its inception, The Parking Spot has made superior airport parking experiences easy and affordable by focusing on hospitality. Now with more than 25 years in business, The Parking Spot has cemented itself as the leading near-airport Parking C ...

  • Rinker Materials

    Dispatcher

    7 hours ago


    Rinker Materials Columbus, United States

    Job Description · Job Description · Why Join Our Team? · Joining Rinker means becoming a part of a team that's committed to making a positive impact. When you work with us, you're not just building structures; you're contributing to the growth and development of communities. As D ...

  • Stericycle

    Dispatcher

    3 weeks ago


    Stericycle Columbus, United States

    About Us: · Stericycle is a U.S. based business-to-business services company and leading provider of compliance-based solutions that protects people and brands, promotes health and well-being, and safeguards the environment. Since our founding over 30 years ago, we have grown fro ...

  • Mr. Rooter Plumbing of Columbus, Cleveland and Toledo

    Dispatcher

    2 days ago


    Mr. Rooter Plumbing of Columbus, Cleveland and Toledo Columbus, United States

    Job Description · Job DescriptionJob Perks: · Paid two week shadowing program · $15-$21.00/hour - Negotiable depending on knowledge and experience. · Financial stability - We are financially rock solid · Weekly pay · Benefits: · Paid training · 401k · Health, Dental, and Vision I ...

  • Critical Care Transport

    EMS Dispatcher

    1 week ago


    Critical Care Transport Columbus, United States

    Critical Care Transport is looking for hard working reliable individuals who are ready to serve the central Ohio community in our Communications Center. We are primarily an emergency medical response service that has been serving the greater Columbus area for 20 years and rely on ...

  • Cox Communications, Inc.

    Dispatcher II

    1 day ago


    Cox Communications, Inc. Columbus, United States

    Company · Cox Automotive - USA · Job Family Group · Vehicle Operations · Job Profile · Dispatcher II · Management Level · Individual Contributor · Flexible Work Option · Can work remotely but need to live in the specified city, state, or region · Travel % · No · Work Shift · Day ...

  • ABCO Facility Maintenance

    skilled dispatcher

    1 week ago


    ABCO Facility Maintenance Columbus, United States

    SKILLED DISPATCHER · EOE StatementWe are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteri ...

  • Carter Hardware Inc

    Field Dispatcher

    1 week ago


    Carter Hardware Inc Columbus, United States

    Dispatcher United Building Materials (Columbus, OH), 4140 Fisher Road, Columbus, Ohio, United States of America Req #82 Wednesday, February 21, 2024 Gypsum Management & Supply, Inc. (GMS) is the leading North American distributor of gypsum wallboard, acoustical ceiling products a ...