Service Support Admin - Green Bay, United States - Optima Machinery Corporation
Description
Optima Machinery USA Corporation is looking for a Service Support Admin to assist the team with daily tasks supporting the traveling service team.
Optima is a sales and support team for Optima packaging equipment in Schwaebisch Hall, Germany.Service Support Administrative Job Responsibilities:
Essential Functions
- Collect and enter service timesheets into SAP on a weekly basis.
- Arrange transportation and lodging for service technicians, SAMS, and other office members as needed.
- Generating service estimates based upon reference expense reports and timesheets in an overflow capacity.
- Issue invoices through SAP; distribute to customers and utilize the customers' preferred invoicing platform in an overflow capacity.
- Communicate with service account managers and other travelers as needed.
- Assist managers with data tracking for reporting.
Competencies
- Detailorientated
- Proficient math skills
- SAP Experience beneficial not required
- Proficient in Excel
- Adequate communication skills
Supervisory Responsibilities
None
Work Environment
Office Setting
Position Type/Expected Hours of Work
This is a full-time, hourly position. The "core" hours of work are between 8:00am and 4:30pm Monday through Friday.
Required Education and Experience
1) Technical or Associate's Degree
2) Proficient in Excel
Pay:
$ $24.70 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Work Location:
In person