IT Infrastructure Director - Federal Way, United States - Holman Logistics

Description

Do you want to join an organization that lives and breathes for the customer and its Team Members? We are looking for someone who can balance internal company needs and forward-thinking to help Holman Logistics reach new heights Holman is actively seeking a Director of IT Infrastructure to join our team in Federal Way, WA. This is an exciting opportunity to join an awesome company that truly emphasizes integrity, exceeding customer expectations, and service to its employees.

How would you be helping Holman Logistics and our customers?

Here at Holman, our Director of IT Infrastructure is a key advocate for our employees and a proponent of our company culture. While they are directly responsible for designing IT infrastructure across the company, overseeing the implementation of new programs and installations at new sites, and mentoring the IT team, their value is in their future thinking, network strategy, and servant leadership. We rely on them for their ability to balance customer service/meeting our customers' needs, and building strategy around network safety and security, as well as their desire to grow and develop the company, their team, and themselves. This position will work closely with the Executive Leadership Team, and other leaders across the organization to provide unique solutions to our customers by finding or designing new solutions to their needs.

Since 1864 Holman has demonstrated a passion for innovation, leadership, and exceeding customer expectations. Our Core Purpose, which represents the reason we exist, is "to improve the lives of people everywhere through the impact of logistics." We care about the people who work here and provide an environment where you can apply your talents and creativity to build a rewarding career. We provide long-term career opportunities with excellent benefits to help build a foundation for you and your family.

Essential Functions Statement(s)

• Directs, oversees, and enhances the company infrastructure, with key focuses on our Warehouse Management Systems (WMS), Electronic Data Interchange (EDI) implementations, customer ERP interfaces, innovation in IT solutions, and cybersecurity.
  • WMS Stewardship: Oversees the administration, maintenance, and optimization of our WMS. Collaborates with the Operational teams to ensure the WMS aligns with business needs and enhances warehouse efficiency. Evaluates the system solutions and integrations with automation providers to drive efficiency and productivity.
  • EDI Implementations: Lead EDI implementation with new customers, ensuring smooth and efficient data interchange between the customer and Holman Logistics. Develop and maintain standards for transaction processing and data exchange
• Strategically develops policies and procedures utilized in the design and maintenance of the companys infrastructure, working with Human Resources and company leadership.
• Stays informed of industry trends and technological advancements, proposing and implementing innovative solutions.
• Develops and maintains a robust cybersecurity strategy to protect against company system and data breaches, regularly assessing for risks and implementing appropriate preventative measures.
• Facilitate seamless integration with customer ERP systems and work closely with customers with internal teams to understand requirements and deliver customized and innovative solutions.
• Oversees the design and implementation of information systems that support the organizations network infrastructure.
• Designs and utilizes performance reports to continuously monitor the systems to ensure the highest level of infrastructure performance and security.
• Manages the IT department's direct reports and coaches them to increase performance and works to offer new development opportunities. Mentors the IT department and fosters a culture of continuous improvement and innovation.
• Creates functional strategies and specific objectives for the IT department and develops budgets/policies/procedures to support the functional infrastructure of the company. Effectively manage project timelines and resources.
• Works collaboratively with the various departments to align IT strategy with current business needs and future objectives.
• Analyzes the needs of the different departments and determines ways to meet business objectives by modifying existing or developing new information processing systems.
• Demonstrates knowledge of the managed sub-function and solid knowledge of the overall departmental function.
• Performs all other duties as assigned or needed.

• Attendance - Ability to work the required schedule and arrive at work on time and work alternative schedules to accommodate the needs of the business.
• Communication - Ability to effectively communicate in writing and verbally courteously and professionally with others. Ability to understand and follow verbal and written instructions.
• Diversity-oriented - Ability to work effectively with people regardless of their age, gender, race, ethnicity, religion, or job type.
• Relationship Building - Ability to establish and maintain effective working relationships with customers, co-workers, and management.
• Active Listening Ability to actively attend to, convey, and understand the comments and questions of others.
• Empathetic Ability to appreciate and be sensitive to the feelings of others.
• Coaching and Development Ability to provide guidance and feedback to help others strengthen specific knowledge/skill areas.
• Language Ability to read and interpret documents and systems appropriate for the IT department and key leadership.
• Accuracy - Ability to perform work accurately and thoroughly.
• Detail Oriented - Ability to pay attention to the minute details of a project or task and prioritize tasks. Ability to handle multiple tasks/projects simultaneously.
• Analytical Skills - Ability to use thinking and reasoning to solve a problem. Ability to understand and interpret financial information.
• Research Skills - Ability to design and conduct a systematic, objective, and critical investigation.
• Accountability - Ability to accept responsibility and account for his/her actions.
• Reliability Ability to be dependable and trustworthy.
• Responsibility Ability to be held accountable or answerable for ones conduct.
• Leadership - Ability to influence others to perform their jobs effectively and to be responsible for making decisions.
• Business Acumen Ability to grasp and understand business concepts and issues.
• Decision Making Ability to make critical decisions while following company procedures.
• Strategic Planning Ability to develop a vision for the future and create a culture in which longrange goals can be achieved.
• Self-motivated Ability to be internally inspired to perform a task to the best of ones ability using his or her own drive or initiative.
• Safety Awareness - Ability to identify and correct conditions that affect Team Member safety.

• Education: Bachelors degree in Information Technology, Computer Science, or related field. Masters degree preferred. Additional certifications in network design and/or programming are a plus.
• Experience: 10 years experience in IT, with at least 5 of those years in a leadership role, preferably within a logistics or similar industry.
• Computer Skills: Advanced experience in IT network design is required, with expertise in WMS, EDI, ERP integration, and Cyber security.
• Additional Skills: Excellent problem-solving skills, strategic thinking, and demonstrated analytical skills. Exceptional communication and interpersonal skills.