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    Patient Account Representative - Riverside, United States - Acadia Healthcare

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    Full time
    Description

    We offer a full of benefits ranging from:

  • Competitive Salary
  • Paid Time Off
  • Paid Holidays (8 Total)
  • Medical, Dental, & Vision Insurance
  • FSA & HSA Plans
  • Long-Term & Short-Term Disability
  • Company Paid Life Insurance
  • Supplemental Life Insurance
  • Employee Assistance Program
  • Employee Discount Program
  • 401(k) Retirement Plan with Company Match
  • Hourly Range: $22.00-$27.00 DOE

    Pacific Grove Hospital, is a nationally recognized 68 bed acute psychiatric and chemical dependency treatment center offering inpatient & outpatient services for psychiatric illnesses, addictions & co-occurring disorders. Our hospital offers comprehensive training, dynamic leadership, and personalized support so you can achieve your greatest potential.

    Patient Responsibilities include:

  • Call and status outstanding claims with third party payors.
  • Review claims issues and make corrections as needed and rebill.
  • Utilize claims clearing house to review and correct claims. Resubmit electronically when available.
  • Review explanation of benefits to ascertain that claim processed and paid correctly.
  • Complete adjustment forms if any adjustments need to be made to an account and attach all supporting documentation.
  • Manage daily productivity via patient accounting system and productivity reports. Needs to maintain an average of 30-40 accounts worked per day minimum.
  • Prorate patient accounts and monitor that balance due is in the correct financial class.
  • Report an overview of the week to the BOD and participate in AR meetings.
  • Gather and interpret data from system and understands appropriate course of action to take and initiates time-sensitive and strategic steps resulting in payment.
  • Assist financial counselors as needed.
  • Alert Financial Counselors and Business Office Director/Manager of all benefit eligibility matters that suggest or challenge reimbursement.
  • OTHER FUNCTIONS:

  • Perform other functions and tasks as assigned.
  • EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:

  • High school diploma or equivalent required.
  • Three or more years' prior admissions and or collections experience in a hospital setting required.
  • Psychiatric experience preferred.
  • Experience with insurance verifications required.
  • LICENSES/DESIGNATIONS/CERTIFICATIONS:

  • Not applicable


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