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Service Engineer - Durham, United States - Cormetech
Description
Who We Are:
At the heart of clean air, Cormetech is the global leader in the design, manufacture, and full lifecycle management of technologies that clean the air pollutants and carbon dioxide linked to climate change.
The company's reputation is built on three decades of developing and delivering market-leading selective catalytic reduction (SCR) catalysts and CO2 adsorbers, the building blocks of emissions control and CO2 capture systems.
If you are looking to make a difference in the world you have found the right place. Join us as we continue to fight climate change.Summary:
To manage and oversee assigned projects for the design, development, manufacture, delivery, and installation of Selective Catalytic Reduction (SCR) catalysts in stationary combustion systems such as utility, industrial boilers, and gas turbines for maximum NOx reduction.
These are complex projects, which require ongoing interaction and coordination between the Service Engineer and all departments within CORMETECH, as well as direct interaction with the customer.
Provide ongoing direct interaction with customers to assure projects conform with contract requirements, preparing and submitting catalyst replacement proposals, on-site catalyst replacement (turnkey) proposals, catalyst management services, and support account managers in these responsibilities.
What You Will Be Doing:
Relationship management of core strategic customers
Implementation of alliance contracts for catalyst and services
Promote teamwork within Cormetech organization to achieve customer requirements
Risk management of performance warranties for managed contracts
Reporting of contract status and deliverables for contracts as assigned
Customer presentations
Technical support to the Commercial team, as needed
Accurate and timely invoicing/collection of earned revenue against contract
Expansion of base contracted services and products for alliance contracts
Participate in scheduled Commercial Review meetings
Application engineering, including occasional proposal preparation/submittals and communications with account managers or directly with customers for new sales
Requirements
What You Will Bring:
Bachelor's degree in Engineering, or related field
Minimum 3-5 years of experience in managing projects in an engineering or manufacturing environment
Ability to manage multiple projects effectively
Ability to lead teams assigned to various projects
Strong technical aptitude
Ability to manage project accounting across resources (in-house resources, contract vendors, etc.)
Able to review and understand contract terms
Organizational and financial management skills
Results oriented / Accomplishment driven
Customer driven
Demonstrated interpersonal skills (listening, speaking, and gathering information)
Proficiency in Microsoft Office Word, Excel, Power Point, MS Project (or similar software), MS Teams, and Access
Project Management certification preferred
Work Schedule:
Monday - Friday, 8am - 5pm, with flexibility to support field work
Ability to train for the first 6 months, fully in office.
Hybrid remote work schedule following training period is one day per week in office.
Travel:
May be required up to 35% of the time
May require extended periods to support project field work
EEO Statement:
Cormetech, an Equal Opportunity Employer.
The success of Cormetech depends upon attracting, retaining, developing, and promoting the most qualified people regardless of race, color, sex, age, religion, national origin, sexual orientation, gender identity, disability, or veteran's status.
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