Assistant Store Manager - Oxford, United States - Food Lion

Food Lion Oxford, United States

3 weeks ago

Description

PRIMARY PURPOSE
Support the management and duties of store operations to meet financial and sales goals. Build associate and customer relations and promote a strong culture in support of Food Lion Strategy. Maintain solid communications with the management team, all associates in the store and throughout the organization. Ensure conditions involving security, safety, and food safety are consistently maintained at the highest levels.

DUTIES AND RESPONSIBILITIES

Responsible for hiring, training, and developing associates
Manage performance through performance management, coaching, appraisal and disciplinary efforts
Provide leadership and motivation within the store to promote a culture reflective of our Guiding Principles, Core Values, Vision and Strategy
Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast and easy customer service
Ensure proper control of all store funds and company assets
Observe and correct all unsafe conditions that could cause associate or customer accidents
Observe and ensure compliance with company security, safety, and food safety standards
Understand and use company tools such as; financial reports, average cost inventory system (ACIS), scheduling, productivity, ordering (CAO), and business information systems
Support the achievement of store budgeted financial and operating results
Serve as Manager on Duty, perform all of the responsibilities of the Store Manager when he or she is not present
Assist the Store Manager with the day-to-day operations of the entire store
Serve as a model for customer service and other vital behaviors and instill this value in all associates
Adhere to all company guidelines, policies and standard practices
Manage and develop associates to ensure adherence to Standard Practices
Maximize sales through excellent customer service and minimize shrink through proper utilization of Standard Practices
Ensure store conditions, customer service and satisfaction, product quality, freshness, availability, variety and execution of all policies and procedures
Ensure compliance with local, state and federal regulations
Ensure that staffing schedules across departments meet the business needs
Interacts with associates; ensure associates understand Food Lion's expectations and have the tools and training to be successful
Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses
Treat all store information as strictly confidential
Perform all other duties and projects as assigned

QUALIFICATIONS

College degree or equivalent preferred
Department Manager or equivalent experience required
Strong understanding of store operations and total store merchandising techniques
Excellent interpersonal, customer service and communication skills
Excellent organizational skills
Ability and willingness to learn multiple tasks and technical requirements of the job
Good judgment solving problems, making decisions, handling complaints, arbitrating disputes and resolving grievances
Desire and ability to lead and manage associates throughout multiple departments
Must be able to meet the physical requirements of the position, with or without reasonable accommodations
Must meet minimum age requirements to perform specific job functions
Must be accredited by the National Registry of Food Safety Professionals or similar accrediting organization as a "Certified Food Safety Manager" or will be required to attend company provided training and have the ability to achieve accreditation within the first 90 days of employment. Accreditation must be maintained

while employed in a position requiring accreditation

PHYSICAL REQUIREMENTS

Ability to use computers and other communication systems required to perform job functions
Ability to use hand held computers for orders, mark downs, scan outs, and inventory
Stand 100% of the time, frequently walking short distances
Ability to push or pull up to 2000 pounds using a pallet jack or float
Perform repetitive hand and arm motions
Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and approximately 100 lbs. on occasion
Be able to handle a variety of substances associated with cleaning and packaging materials, and household cleaners
Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level
Meet established volume activity standards for the position
Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time
Have sufficient visual ability to check invoices, dates, and other written documents

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