- Stakeholder Management:
- Build strong relationships with stakeholders at all levels, understanding their needs, and ensuring clear communication throughout the product development lifecycle.
- Understand stakeholders' vision, goals, mission, gaps, and opportunities and deliver technical products that are aligned with stakeholders' needs.
- Level set stakeholders' expectations and facilitate the art of the possible.
- Facilitate and mediate cross-functional teams to define and communicate a feasible and clear product vision.
- Lead and mentor stakeholders and other product managers on the product lifecycle, processes, and tools.
- Present and communicate with executive level leadership.
- Solution Design:
- Collaborate with cross-functional teams to understand business needs and translate them into innovative and scalable solution designs that address the unique challenges of the healthcare industry.
- Develop solutions to complex problems across multiple teams that meet standards and current architecture.
- Create standard process, templates, and methodologies to continuously improve customer experience, quality, and time to launch.
- Collaboration:
- Support Cloud Center of Excellence to identify opportunities for cloud integration and design cloud-based solutions that enhance efficiency, security, and scalability.
- Collaborate with architecture, agile teams, and project management office to develop standards, processes, and continuous improvement opportunities.
- Support product owners, program managers, solution delivery managers and agile teams for strategic direction, prioritization, and business alignment.
- Mentor and develop product team members and create product tools, templates, and processes.
- Product Roadmap:
- Develop and maintain product roadmaps, ensuring alignment with organizational goals, technology trends, and customer needs.
- Drive high level requirements from various stakeholders to align and prioritize needs that will deliver the highest value.
- Support and cover for product owners as needed with writing product requirements, prioritizing backlogs, and collaborating with agile teams.
- Enterprise Agile Leadership:
- Support the Enterprise Agile Initiative, providing strategic direction, fostering a culture of agility, and driving continuous improvement across IT product development.
- Support and enable product management lifecycle and agile methodologies across various teams.
- Vendor Evaluation:
- Evaluate and recommend 3rd party vendor solutions to determine fit with HMSA business capability needs.
- Review and approve solutions put forward by our sourcing partners to ensure alignment with product roadmaps.
- Lead discussions and negotiations with vendors.
- Performance Outcomes:
- Define key performance indicators (KPIs) for products and initiatives, monitor progress, and take data-driven actions to optimize performance.
- Performs all other miscellaneous responsibilities and duties as assigned or directed
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