Program Supervisor - Langhorne, United States - Woods Services

Woods Services

Verified Company

Langhorne, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Overview:

We want you to join our team We need deeply compassionate, committed and highly talented staff. The Woods organization is guided by their mission to support children and adults with disabilities or challenges to achieve their highest potential and independence through innovative and individualized approaches that promote learning and personal fulfillment._

Benefits

Medical, Dental, Vision Insurance
Life and Disability Insurance

PTO

Paid time off
Onsite FREE medical center
403b retirement plan
Continuing education programs
Tuition assisted program
Career growth opportunities

Salary:
$ $50000 / year depending on experience / education

Job Summary
The Program Supervisor is responsible for daily supervision of Direct Support Professional in a residential setting.

Responsibilities:

Staff Relations

Create a safe work environment that promotes open communication in which staff feel safe in reporting concerns
Communicate effectively both verbally and in writing
Seek staff's input, encourage creativity, and empower staff to make decisions
Facilitate staff teamwork
Encourage staff to maintain appropriate boundaries between personal and professional issues
Teach, coach, counsel, and provide feedback and support to staff in achieving direct support competencies

Facilitating and Supporting Individual Relations

Maintain contact with supported individuals, their families, and team members
Evaluate quality of supports to the individual and make recommendations for improvements
Have knowledge of available resources within the organization and advocate for services that would benefit the individuals served
Educate communities about people with developmental disabilities and promote positive community relations
Ensure professional working relationships with licensing inspectors, auditors, and placing agency staff

Program Planning and Monitoring

Monitor implementation of individual service and behavior intervention plans and provide feedback to staff
Provide input for individual's goals
Implement all required systems and procedures to ensure individuals receive their required level of supervision
Review incident reports, make required notifications, and follow up as necessary
Ensure active engagement of individuals by direct care staff
Conduct regular observations of each assigned home to monitor staff performance as it relates safety standards, therapeutic milieu, individual education, adherence to level of supervision, and other relevant treatment standards

Personnel Management

Interview potential staff and make recommendations for hire
Complete supervisory follow up on staff injury reports; address any concerns and report pertinent observations to the manager
Provide feedback to staff on performance, complete performance reviews, and issue disciplinary action when necessary
Attend all employee relations related meetings as required (i.e. unemployment hearings)
Have a working knowledge of HR policies and procedures and seek consultation when necessary
Plan special events and activities with input from staff and individuals
Communicate with other supervisors and support personnel (i.e., secretarial, finance/billing, dietary, transportation, facilities, purchasing, human resources, and health services) to effectively resolve concerns
Listen and respond to staff questions and crises and follow up as needed
Initiate discussions and facilitate debriefing sessions with staff following the use of emergency restraint and other significant incidents
Demonstrate ability to prioritize tasks and delegate appropriately
Manage personal stress
Respect the confidentiality and privacy of staff
Monitor, report, and address employee job satisfaction and morale as well as staff turnover

Leading Training and Staff Development Activities

Inspire, motivate, teach, coach and counsel staff to achieve high levels of performance
Attend inservice training and work with direct supervisors to develop a personal development plan
Provide orientation and onthejob training to new staff and ongoing staff training to all staff including but not limited to the sharing of appropriate training resources and trainings related to individual specific needs
Solicit feedback from staff, individuals and their families on staff training needs
Identify training opportunities for direct support staff

Maintenance

Identify, report, and follow up on repairs and maintenance tasks
Identify emergency safety issues and ensure immediate reporting and follow up
Delegate, monitor, and ensure that routine household tasks are completed and meet expectations
Complete regular home inspections as directed by the manager
Complete regular inspections of home/program safety equipment at predetermined frequencies.
To include fire systems, door/window alarm systems, delayed egress systems.

Health and Safety Issues