Front of House Coordinator - Cambridge, United States - Hult International Business School

Hult International Business School
Hult International Business School
Verified Company
Cambridge, United States

1 week ago

Mark Lane

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Mark Lane

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Description

The Opportunity
If you are passionate about office culture, love to deliver exceptional service and experiences, and thrive when others are relying on you, we want to meet you


If you're exhilarated by the idea of hosting a dinner party for 50 guests on less than 24 hours' notice, then keep reading.


As our Front of House Coordinator, your main duty will be to assist and support our community of 1,000 students and staff at Hult Boston's campus.

You will be a central figure on campus, flawlessly executing our front desk and office-wide processes while maintaining high productivity and a level head in stressful situations.

This role requires constant interaction with all of Hult and Education First stakeholders: staff, students, vendors, partners, and more.

You will gain extensive knowledge of Hult's campuses, processes, and functions, which will allow you to provide the best possible service to these groups as well as identify opportunities to improve our existing offerings.


Responsibilities

Responsibilities may include, but are not limited to:

  • First point of contact for all building entrants at main desk
  • Creating, replacing and removing access to staff, faculty and student IDs.
  • Answering phones and welcoming/directing guests
  • Facilitating with office events, workshops, and parties
  • Managing daily office requests from Hult employees, such as general office Q&A, conference room bookings, and collecting staff feedback
  • Ordering office supplies
  • Communicating information with stakeholders, faculty and students
  • Researching ways to innovate and develop staff culture
  • Other special projects

Qualifications

  • 1+ years of professional experience in a guest/customer service role
  • Administrative, hospitality, or operations experience preferred
  • Passion for high standards of customer service
  • Proactive and resultsoriented
  • Passionate about Hult's mission: We strive to be the most relevant business school in the world
  • Intensely service minded; experience in the service industry a plus
  • Selfdriven and independent with exceptional communication and collaboration skills
  • Positive, high energy you are Hult's hype person
- 'Attention to detail' might as well be your middle name

  • Able to multitask and adapt quickly in highdistraction, everchanging environments

Reports to:
Campus Operations Manager


Start date:
as soon as the post is filled


Please note:


  • This position is designed to be inperson, and is not eligible for Hult's hybrid work from home policy
  • You must have the right to work in the United States to be considered for this position
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About us


Hult is a new kind of non-profit business school that constantly innovates to meet the needs of students, employers, and society in a world that is changing faster than ever before.

More than a business school, Hult is a dynamic and multicultural community that educates, inspires, and connects some of the most forward-thinking business talent from around the world.


What we do
Hult International Business School is a non-profit educational pioneer and the first triple accredited US business school.

Ranked by the _Financial Times, Economist, Forbes_, and _Bloomberg Businessweek_, Hult offers undergraduate, graduate, and executive education programs across its global campuses in Boston, San Francisco, London, Dubai, Shanghai, and New York.

The school's philosophy is that business skills can only truly be learned by doing.

By immersing students from all over the world in practical, hands-on experiences from day one, this fresh approach to education is creating a global community of confident, entrepreneurially minded graduates, ready to tackle the challenges of tomorrow.

Solving problems and overcoming challenges is what our students do: all year, every year.

We bring together creative, open-minded people from all over the world to find solutions to the world's most pressing issues by doing business, not just studying it so they graduate with the skills and the mindset to be ready for anything.

And now we're looking for talented workforce that think the same way.


We seek to promote an environment for our students, faculty, and staff that welcomes people from all backgrounds, ethnicities, races, religions, genders, sexual identities, abilities, and personal circumstances in a spirit of inclusivity and belonging.

At Hult, we believe that it's through our diversity that we find our strength.


Mission statement
We strive to be the most relevant business school in the world.

By using our global reach and always being creative, entrepreneurial, and on the cutting edge, our aim is to have a positive impact on individuals and organizations by transforming their management practices.

In so doing, we hope to be the business school of choice for existing and aspiring leaders. We will contribute to sustainable growth, helping leaders to integrate commercial success and societal well-being.
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