-
Front Desk Agent
2 weeks ago
Aimbridge Hospitality Pittsburgh, United States$14.00/ HR, FLEXIBLE WITH EXPERIENCE WEEKEND AVAILABILITY REQUIRED Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of thei Front Desk, Agent, Hospitalit ...
-
Front Desk Agent
1 week ago
Crescent Hotels & Resorts Pittsburgh, United StatesGreets guests, processes check-ins and check-outs, issues room keys, answers questions, and resolves guest requests in safe and efficient compliance with policies and procedures, brand standards, and federal, state and local regulations. Processes gu Front Desk, Agent, Hotel ...
-
Front Desk Agent
1 week ago
Marriott Hotels & Resorts Pittsburgh, United StatesOrganize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations. Secure payment; verify and adjust billing. Activate and file room keys. Process all guest requests and relay messages. Pr Front Desk, Agent, Hotel ...
-
Front Desk Agent
1 week ago
Omni Hotels & Resorts Pittsburgh, United StatesSince opening the doors in 1916, the Omni William Penn Hotel has played a starring role in the city of Pittsburgh, hosting movie stars, politicians, heads of state and leaders of business and industry. A multi-million-dollar renovation has only enhan Front Desk, Agent, Omni, Hote ...
-
Front Desk Agent
9 hours ago
Aimbridge Hospitality Pittsburgh, United States$15.50/ HRFULL-TIME 3:00 pm-11:00 pm. WEEKENDS REQUIRED Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Pri Front Desk, Agent, Hospitalit ...
-
Front Desk Agent
2 weeks ago
Accor North America Pittsburgh, United States Part timeCompany Description. Fairmont Pittsburgh, a 4 diamond LEED certified luxury hotel, is located at the heart of Pittsburghs business, cultural and retail hub. Fairmont Pittsburgh offers superb and distinctive guest services and accommodations in a lu Agent, Front Desk, Part Time, R ...
-
Front Desk Agent
2 days ago
Omni Hotels Pittsburgh, United StatesOmni Hotels - JobID: [Guest Service / Concierge] As a Front Desk Agent at Omni Hotels, you'll: Check guests in and out; Ensure proper credit is received, special requests are noted and fulfilled and accurate information is established; Promote and sell special hotel programs; Be ...
-
Front Desk Agent
2 weeks ago
Fairmont Hotel Pittsburgh, United StatesFairmont Hotel - JobID: REF27092F [Guest Service / Concierge] As a Front Desk Agent at Fairmont Hotel, you'll: Greet, check in and settle guest accounts while ensuring all service standards are followed; Assist guests regarding hotel facilities in an informative and helpful way; ...
-
Front Desk Agent
1 week ago
Driftwood Hospitality Management Pittsburgh, United States** Front Desk Agent** · **** · Posted February 16, 2022 · *Driftwood Hospitality Managements company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood Hospita ...
-
Front Desk Agent
1 week ago
Omni Hotels Pittsburgh, United StatesLocation: · William Penn Hotel · History defines elegance in this classic, downtown Pittsburgh hotel. Since opening the doors in 1916, the Omni William Penn Hotel has played a starring role in the city of Pittsburgh, hosting movie stars, politicians, heads of state, and leaders ...
-
Front Desk Agent
2 weeks ago
Fairmont Pittsburgh, United StatesCompany Description · Fairmont Pittsburgh, a 4 diamond LEED certified luxury hotel, is located at the heart of Pittsburgh's business, cultural and retail hub. Fairmont Pittsburgh offers superb and distinctive guest services and accommodations in a luxury setting. · Drawing from P ...
-
Front Desk Agent
2 weeks ago
Aimbridge Hospitality Pittsburgh, United StatesFront Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations ho ...
-
Front Desk Agent
1 week ago
Omni Hotels & resorts Pittsburgh, United StatesWilliam Penn Hotel · History defines elegance in this classic, downtown Pittsburgh hotel. Since opening the doors in 1916, the Omni William Penn Hotel has played a starring role in the city of Pittsburgh, hosting movie stars, politicians, heads of state, and leaders of business a ...
-
Front Desk Agent
2 weeks ago
Peachtree Hospitality Management Pittsburgh, United StatesJOB DESCRIPTION · Summary/Objective · The Guest Service Agent is responsible for providing the highest quality of service to guests in an attentive, courteous, and efficient manner, by checking guests in and out of the hotel. They provide a welcoming attitude and are proficient ...
-
Front Desk Agent
3 days ago
free-classifieds-usa Pittsburgh, United States****Front Desk Agent $ The Westin **** · Price: Check with seller · Published date: November 26, :47 · Modified date: November 26, 2021 · Pittsburgh, Pennsylvania, United States · Advertisement · Live Fully at Marriott International #1 Leader in Hospitality · At Marriott I ...
-
Front Desk Agent
3 weeks ago
Sage Hospitality Pittsburgh, United StatesWhy us? · The Joinery hotel is set to hire a Full-time Front Desk agent in downtown Pittsburgh, a unique Curio Collection hotel by Hilton. Previous hotel front desk experience preferred. · Perks: Hilton discounted rooms for family and friends · Sage Hospitality Room discounts ...
-
Front Desk Agent
3 weeks ago
Sage Hospitality Group Pittsburgh, United StatesWhy us? · The Joinery hotel is set to hire a Full-time Front Desk agent in downtown Pittsburgh, a unique Curio Collection hotel by Hilton. Previous hotel front desk experience preferred. · Perks: · Hilton discounted rooms for family and friends · Sage Hospitality Room discoun ...
-
Front Desk Agent
6 days ago
Aimbridge Hospitality Pittsburgh, United StatesJob Summary · + $15.50/HR · + FULL-TIME · + 3:00pm-11:00pm · + WEEKENDS REQUIRED · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. P ...
-
Front Desk Agent
1 week ago
Aimbridge Hospitality Pittsburgh, United StatesJob Summary · + $15.50/HR · + FULL-TIME · + 3:00pm-11:00pm · + WEEKENDS REQUIRED · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. P ...
-
Front Desk Agent
2 weeks ago
Aimbridge Hospitality Pittsburgh, United StatesJob Summary · $15.50/HR · FULL-TIME · 3:00pm-11:00pm · WEEKENDS REQUIRED · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary respon ...
Front Desk Agent - Pittsburgh, United States - Marriott
Description
Additional Information Full Time, Evening Shift,Starting Pay:
$16.22/Hour,
Full Pay:
$18.03/Hour
Job Number
Job Category Rooms & Guest Services Operations
Location The Westin Pittsburgh, 1000 Penn Ave, Pittsburgh, Pennsylvania, United States
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
POSITION SUMMARY
Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations. Secure payment; verify and adjust billing. Activate and file room keys. Process all guest requests and relay messages. Print contingency lists to have a record of all guests in case of emergency.
Identify and explain room features to guests; supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest.
Follow up on any outstanding requests or problems from the previous day and are resolved. Run and review daily reports/logs. Complete designated cashier and closing reports in the computer system. Accept and record wake-up call requests and deliver to appropriate department. Count bank at beginning and end of shift; secure bank. Process all payment types, adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges; provide change. Notify Loss Prevention/Security of any guest reports of theft.
Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation.
Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.
We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves.
To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand's unique programming to life.
We want our associates to embrace their own well-being practices both on and off property.You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous.
Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.