Issue Quality Control Lead, Svp - New York, United States - Citi

Citi

Verified Company

New York, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

This role will be part of the Services Central Governance & Controls team organization responsible for driving execution of enterprise and operational risk programs.

This role is responsible for ensuring accuracy of the quality of the information captured in ICAPS in line with the Global Issue management Procedures.

This includes ensuring issue attributes are accurate, complete and comprehensive.

Responsibilities:

Drive issue quality review program ensuring compliance with global Issue Management Procedure
Facilitate Business Line QC engagement across the full lifecycle of high impact issue remediations and key remediation programs
Act as a key resource for business and action owners to advise and support on the effective design and implementation of key control remediations
Define and implement Services level procedures and guidelines
Keep Management aware of program requirements through continuous and open communication, buy preparing and host working groups forums
Update and maintain a robust Manager's Control Assessment (MCA) in compliance with the Citi Operational Risk Policy.
Prepare management reports on issue quality metrics and IQC process

Qualifications:

10+ years experience in Operational Risk Management, Audit, Compliance or other control function
Familiarity with issue management program
Excellent oral and written communications skills
Ability to work in a team environment, listen and work well with others to drive a global program
Effective organizational influencing skills required.
Capable of prioritizing and multitasking in a dynamic, fast paced environment
Ability to analyze a process and recommend ways to improve quality, controls, and efficiency
Ability to see the big pictures with high attention to critical details

Education:

Bachelor's/University degree, Master's degree preferred.

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Job Family Group:

Risk Management

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Job Family:

Business Risk & Control

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Time Type:

Full time

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Primary Location:

New York New York United States
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Primary Location Full Time Salary Range:
$163, $245,400.00

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Anticipated Posting Close Date:

May 02, 202- Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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