- Welcoming guests and overseeing entrances to dining areas.
- Greeting guests promptly and assisting service staff as necessary.
- Informing customers about promotions and their designated server.
- Managing waitlists and reservations.
- Assisting with phone calls and escalating issues as needed.
- Ensuring compliance with sanitation, safety, and alcohol policies.
- Supporting dining room staff with table setting, clearing, and beverage service.
- Assisting in food serving during busy periods.
- Performing additional duties as assigned.
- Maintaining regular and punctual attendance.
- Ability to think and communicate clearly under pressure.
- Swift and graceful movement in the dining area.
- Basic math skills along with strong reading, writing, and verbal communication abilities.
- Familiarity with the menu, ingredients, cookery, and drink recipes.
- Confident in providing food and beverage pairing recommendations.
- Knowledge of pre-check register operation and ordering processes.
- Basic understanding of computer operations and sanitation practices.
- Effective communication with customers, colleagues, and supervisors.
- Excellent attendance and punctuality.
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Restaurant Service Assistant - Grapevine, United States - City of Grapevine, TX
Description
$19.59 Hourly
Part-Time - 19 hours or less per week
GOLF2402-5
Responsible for providing top-notch dining experiences. Welcomes guests, maintains cleanliness, serves food, and supports servers. Works closely with other restaurant team members to ensure smooth service.
Interacts professionally and courteously with the public, colleagues, and others throughout daily activities. This role is perfect for those aiming to progress to roles like bartending, serving, and beverage serving.
Minimum age requirement of 18 years old. Previous customer service or serving experience is advantageous. Successful completion of background and credit checks required. Valid Texas driver's license with a clean driving record essential. Passing pre-employment screenings is mandatory.
While on duty, exposure to unpleasant environmental conditions is minimal.
Physical requirements include light to medium work involving standing, walking, computer use, manual tasks, speaking, listening, and occasional lifting. Specific visual abilities are necessary along with the capability to work in a moderately noisy office environment.
The responsibilities, tasks, and skills mentioned are general and not exhaustive. This job description is not a contractual agreement and is subject to modifications based on employer needs and job demands.