- Development: The Account Manager plays a pivotal role in spotting chances for account expansion within the DoD telecommunication sector. Analyzing client data, tracking the sales pipeline, and forecasting revenue are part of the game. Updating account information, monitoring sales activities, and teaming up with internal squads to boost business growth is your jam.
- Management: Taking the lead on overseeing DoD contracts in telecommunication systems integration is your forte. Involving in contract negotiations, renewals, and ensuring compliance are all in a day's work. Responsible for documenting and tracking contract terms, conditions, and milestones to ensure smooth project execution.
- Expertise: A profound comprehension of telecommunication systems integration, covering voice, data, and video communication technologies, is key. This knowledge empowers you to efficiently handle and track technical requirements, configurations, and solution documentation.
- Development: Joining forces with internal squads to craft competitive proposals for telecommunication systems integration projects is pivotal. Playing a crucial role in managing and tracking proposal activities, documenting client needs, and streamlining the proposal submission process is key to enhancing the odds of bagging new business.
- Security: Upholding DoD regulations and security protocols is paramount. Ensuring that telecommunication solutions and services meet the required security standards and adhere to DoD guidelines is top priority.
- Analysis and Business Development: Engaging in thorough market analysis and research to spot emerging trends, potential clients, and business openings in the DoD telecommunication sector is crucial. Monitoring sales performance, market trends, and utilizing data-driven insights to steer business growth is essential. Keeping tabs on market insights, leads, and business development activities is vital for staying ahead of the competition.
- Analysis: Generating routine reports on sales performance, account activities, project status, and market trends related to telecommunication systems integration is part of the drill. Extracting and scrutinizing key metrics to offer valuable insights for efficient account management and strategic decision-making.
- Strong focus on customer satisfaction.
- Exceptional problem-solving skills to address customer issues or requirements.
- Outstanding verbal and written communication skills to articulate product concepts to clients.
- Familiarity with current consumer behavior trends in the industry.
- Effective customer service and interpersonal skills to interact efficiently with diverse customers and clients.
- Exceptional analytical capabilities for assessing client data.
- Proficient in time management and multitasking to juggle multiple tasks and clients simultaneously.
- Advanced abilities in motivation and negotiation.
- Solid organizational skills and meticulous attention to detail.
- Collaborate cross-departmentally within the organization to engage with all stakeholders in ensuring customers' success
- Establish and nurture relationships with customers to comprehend and fulfill their needs better
- Conduct visits to clients to identify growth opportunities within our platform
- Handle all reporting on the status of customers' accounts
- Prior experience in account management
- Articulate and adept in a client-facing position
- Readiness and capability to travel (25%)
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Description
Job Description:
Education and Experience: A bachelor's degree in business, finance, or a related field or equivalent work experience within the IT industry is a must. At least six years of sales and/or sales support experience in the IT sector, preferably with federal contracting experience.
Skills:
Responsibilities
Qualifications
