Jobs
>
Louisville

    Client Solution Specialist - Louisville, United States - PNC Financial Services Group

    Default job background
    Description
    Job Profile

    Position Overview

    At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success.

    As a Client Solution Specialist within PNC Investments, you will be based in Louisville, KY. The position will primarily be based at the Glenview Pointe location.

    Job Description
    • Provides sales, service and execution support for new and ongoing client relationships.
    • Gathers required documentation. Prepares, reviews and verifies documents and relevant information for accuracy. Performs common processing and ensures compliance with standard regulations and processes. May administer implementation plans.
    • Acts as a point of contact for clients, client teams or service partners and may act as an escalation point for client implementation and servicing issues.
    • Initiates, updates and verifies client, account, or transaction details in relevant systems/applications. Provides reports as needed.
    • May perform general administrative support.
    PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
    • Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
    • Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
    Competencies

    Accuracy and Attention to Detail - Understanding of the necessity and value of accuracy and attention to detail; ability to process information with high levels of accuracy.

    Customer Support Policies, Standards and Procedures - Knowledge of the organization's customer support policies, standards and procedures and ability to guide customers on all company interactions.

    Decision Making and Critical Thinking - Understanding of the issues related to the decision-making process; ability to analyze situations fully and accurately, and reach productive decisions.

    Effective Communications - Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.

    Flexibility and Adaptability - Knowledge of successful approaches, tools, and techniques for dealing with changes and adapting to a changing environment; ability to adapt as needed.

    Managing Multiple Priorities - Ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation.

    Problem Management Process - Knowledge of and ability to bring a reported problem to successful resolution.

    Products and Services - Knowledge of major products and services and product and service groups; ability to apply this knowledge appropriately to diverse situations.

    Sales Support and Administration - Knowledge of sales tasks, tools and procedures and the ability to support an organization's sales plan and process.

    Work Experience

    Roles at this level typically require an Associates or equivalent degree as well as related experience or product knowledge to accomplish primary duties. Typically requires 3+ years experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

    Education

    Associates

    Additional Job Description

    Benefits

    PNC offers employees a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include medical/prescription drug coverage (with a Health Savings Account feature); dental and vision options; employee and spouse/child life insurance; short- and long-term disability protection; maternity and parental leave; paid holidays, vacation days and occasional absence time; 401(k), pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption assistance; educational assistance and a robust wellness program with financial incentives. To learn more about these and other programs, including benefits for part-time employees, visit > New to PNC.

    Disability Accommodations Statement:

    If an accommodation is required to participate in the application process, please contact us via email at Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call and say "Workday"for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

    At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

    Equal Employment Opportunity (EEO):

    PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

    California Residents

    Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.


  • GoFoodservice Louisville, United States

    **Join the GoFoodservice Team: Help Us Deliver Amazing Customer Experiences** · At GoFoodservice, we're all about making our customers happy. We're a fast-paced and friendly team with a passion for solving problems in the foodservice industry. If you love helping people and thriv ...


  • PNC Financial Services Group, Inc. Louisville, United States

    Position Overview · At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our emp ...


  • PNC Louisville, United States Full time

    Position Overview · At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our emp ...


  • PNC Financial Services Group Louisville, United States

    Job Profile · Position Overview · At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture wher ...


  • Baird Louisville, United States Full time

    Challenge your thinking and build an amazing career with the best people in the financial services industry Baird's Financial Advisors provide advice, strategies, and solutions to high-net worth individuals and families across the United States, serving as true partners. True wea ...


  • Leslie's Jeffersonville, United States

    Leslie's pool supplies is the "World's Largest Retailer of Swimming Pool Supplies." With over 1,000 retail stores in 39 states plus Pro, Service, E-Commerce, Production, and Distribution divisions, there are many career opportunities at Leslie's. With over 60 years of providing t ...


  • Waystar Louisville, United States

    ABOUT THIS POSITION · The Enrollment Specialist is responsible for facilitating the EDI enrollment process for our new clients as they walk through the Implementation progress. This will include gathering provider information, completing EDI agreements and working with our client ...


  • Marsh McLennan Companies Louisville, United States Full time

    Description: · Mercer is a globally recognized leader in providing companies guidance on compensation and global mobility. We are seeking candidates for our Workforce Solutions and Total Rewards Sales Specialist position. This role is a hybrid position and prefers candidates b ...


  • XPO Louisville, United States Full time

    Solutions driven success. · XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to le ...


  • Radiant Enterprises Louisville, United States

    We, SSV-Kroschke GmbH, a subsidiary of the Klaus Kroschke Group, are a family-owned, medium-sized company with approximately 120 employees at our locations in Wutha-Farnroda and Braunschweig. · As the most innovative C-parts specialist for the industry, we have developed a unique ...

  • NovaWorks

    Human Resources Clerk

    3 weeks ago


    NovaWorks Louisville, United States

    Looking for an Allround Specialist · For our client, a logistics specialist, we are looking for a Personnel Officer (m/f/d) as part of our recruitment process. The position is part-time (30 hours/week). · Do you feel at home in the field of Human Resources? · Then send us your ap ...

  • Horizon Innovations

    Software engineer

    3 weeks ago


    Horizon Innovations Louisville, United States

    Your tasks: · You independently develop customizations for software and system interfaces based on CAD applications and data management systems · You manage source code securely with Visual Studio or Git · You ensure quality assurance of software development through white-box ...


  • Cascade Innovations Mockingbird Valley, United States

    The Schwarz IT department manages the entire digital infrastructure and all software solutions for the companies of the Schwarz Group. This includes the selection, provision, operation, and further development of IT infrastructures, platforms, and business applications. In order ...


  • Diamond Dynamics Bellewood, KY, United States Freelance

    (Junior) Recruiter / HR Specialist (m/f/d) for Direct Placement, Nuremberg · Various awards and certificates from renowned institutions, including Great Place to Work, Audit Beruf und Familie, and the German Quality Award, attest to our workplace and service quality. · Our client ...

  • Sapphire Ventures

    Customer Advisor

    2 days ago


    Sapphire Ventures St. Matthews, United States

    YoungCapital is the recruiting company that connects candidates with suitable companies. Our recruiters are always available to support you throughout the application process and during your entire collaboration. YoungCapital is the recruiting company that connects candidates wit ...


  • Velocity Ventures Riverwood, IN, United States Freelance

    **Join the Logwin team We are looking for a Junior Tax Specialist (m/f/d) at our location in Großostheim, Riverwood, IN.** · **Do you want to make a difference? Shape the future with a leading logistics service provider - and be personally valued and supported?** · With 4,200 emp ...


  • Eclipse Enterprises Watterson Park, United States

    What can you expect? · You are passionate about contract and claims management and play a key role in making insurance coverage a positive experience · You are familiar with our insurance solutions and enjoy working with our sales partners · What should you bring? · You have comp ...


  • NovaWorks Solutions Norbourne Estates, United States

    The ClinicTools Germany GmbH is a startup company that develops applications for clinics and healthcare facilities. We successfully integrate our solutions into our customers' heterogeneous IT application landscape. · Application Developer (m/f/d) · Your tasks · Collaboration ...


  • Infinity Enterprises Thornhill, United States

    Your skills are in demand here · To strengthen our branch in 26789 Leer, we are looking for you as a dedicated and reliable manager (m/f/d). · These are your tasks as a manager · You lead a team consisting of a HR specialist and a recruiter for the industrial and commercial secto ...


  • BlueWave Ventures St. Regis, United States

    The noris network AG offers companies solutions in the areas of IT outsourcing, cloud services, network & security, and data centers. The technological basis of these services is a powerful IT infrastructure with its own high-performance backbone and several high-security data ce ...