Jobs

    Hotel Front Desk Agent - Kissimmee, United States - TVASTAR HOSPITALITY LLC

    TVASTAR HOSPITALITY LLC
    TVASTAR HOSPITALITY LLC Kissimmee, United States

    2 weeks ago

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    Description

    Job Description

    Job Description

    We are seeking a Hotel Front Desk Agent to become a part of our team You will accommodate patrons, as well as identify areas of improvement to increase efficiency.

    Responsibilities:

    • Register and assign rooms to guests
    • Confirm phone and online reservations
    • Respond to guest needs, requests, and complaints
    • Collect payment from departing guests
    • Keep records of occupied rooms and guests
    • Communicate pertinent guest information to designated departments

    ​Qualifications:

    • Previous experience in customer service, front desk service, or other related fields
    • Ability to build rapport with guests
    • Strong organizational skills
    • Excellent written and verbal communication skills
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