- Engineer (ICT Systems Operations, Administration and Maintenance)
- Executing assigned work orders, often under the direction and guidance of centralized services, to provide local intervention to assure SLA targets are sustained;
- Install and configure Desktop Services;
- Providing initial point of contact for all network users;
- Serving as the Incident Manager overseeing corrective actions for all network incidents;
- Performing advanced analysis and troubleshooting of Desktop Services, in support of incident management processes;
- Performing testing and evaluation of supported hardware and software (firmware and drivers);
- Coordinate with Service Desk technicians, endusers, supervisors and managers to determine support requirements for new features, applications or system functionality;
- Prepare activity reports and craft recommendations for upper management review and approval;
- Directs the creation of documentations and presentation of metrics data critical to network usage and stability;
- Ensures Service Desk personnel are properly trained according to the needs of the organization;
- Performing Incident Support Request lifecycle services affecting endusers (i.e
- Support team members through collaborative actions to enhance the customer experience;
- Perform corrective actions, under direction of the Section Head, to support Problem Management;
- Contribute to recommendations to the Continued Service Improvement, and/or procurement processes for Operations and Maintenance (O&M) of approved equipment.
- Higher Secondary education and completed higher vocational training in information systems engineering, information technology or related discipline leading to a formal technical or professional certification with 2 years function related experience, or a Secondary education and completed advanced vocational training in that discipline leading to a professional qualification or professional accreditation with 3 years post related experience;
- At least 3 years recent practical experience within a CIS Service Operations environment;
- At least 1 year recent practical experience of configuring, installing and troubleshooting industry standard desktop Windows Operating Systems;
- At least 1 years recent experience in PC Hardware Systems, with a good understanding of Intel x64 bit systems configuration and performance monitoring;
- Good working knowledge of TCP/IP Protocols and Standards;
- Experience with Office Automation Solutions (printer, scanner, fax, voice, productivity packages).
- Formal qualification in PC hardware repair and configuration;
- Formal training in Local Area Network (LAN) and Public Area Network (PAN) computer operations;
- Knowledge of policy, procedures and organization of NATO CIS;
- Working knowledge of ITIL processes and procedures;
- Good working knowledge of ITU-T standards and recommendations;
- Practical experience in diagnosing deficiencies in networks and associated equipment;
- Experience in working in a Service desk environment;
- Prior experience of working in an international environment comprising both military and civilian elements;
- Knowledge of NATO responsibilities and organization, including ACO and ACT.
-
Engineering Technician
2 weeks ago
US United States Fleet Forces Command Norfolk, United States**Duties**: · - You will serve as an Engineering Technician in the Engineering Department (Code 200) in Norfolk Ship Support Activity (NSSA) in Norfolk, Virginia. · - You will assist with providing routine technical assistance in the resolution of casualties and malfunctions in t ...
-
Engineering Assistant
3 weeks ago
Lenmar Consulting Inc. Portsmouth, United States**Company Description** · Pharma · The Engineer Co-Op supports ongoing operations at the Portsmouth, NH site through technical assistance as it relates to manufacturing and process systems. The role reports into the Manufacturing Engineering department at the site. Our Portsmouth ...
-
Generative Engineer
2 weeks ago
USAA Chesapeake, United States Full timeWhy USAA? · Why USAA? · Let's do something that really matters. · At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation's military, but we all share in the ...
-
Engineering Technician Ii
2 weeks ago
Virtual Computing Technology Norfolk, United States**Job Position**:Engineering Technician II · **Job Location**:Norfolk, Virginia · **Task Requirements**: · - Perform necessary repairs/replacements so that all net and fence assemblies are in the as built configuration. · - Perform inspections of each barrier. · - Inspect the nav ...
-
Engineering Technician
2 days ago
EHS Technologies Norfolk, United States**POSITION**: Engineering Technician - Full Time Position · **LOCATION**: Work is located in Norfolk, VA. · EHS Technologies: EHS Technologies is a cutting-edge IT, Cyber Security and Engineering Firm dedicated to solving the Department of Defense?s most challenging problems. Joi ...
-
Manager-field Engineering
3 weeks ago
EVERSOURCE Portsmouth, United StatesThis is a hybrid role. The first three months are fulltime in the office · This position, in conjunction with other areas, shares accountability for optimizing the cost and performance of distribution system. · Primarily responsible for the overall implementation of engineering s ...
-
Quality Engineer
3 weeks ago
Sapphire Enterprises Portsmouth, United StatesJob ID: R · Your Contribution to Our Joint Success · As a Quality Engineer (m/f/*) at our location in Portsmouth, you have the opportunity to use your knowledge effectively to drive our joint success. Your responsibilities will include: · Quality planning for products in various ...
-
Network Engineer
4 days ago
Endurance IT Services Norfolk, United StatesNetwork Engineer- Norfolk Virginia (onsite) Job Description: · 1.Deploy functional wired/wireless campus networks (LAN, WLAN, WAN). · 2. Monitor network performance and integrity to determine if improvements need to be made. · 3. Resolve issues escalated from helpdesk by troubles ...
-
Assistant Resident Engineer
5 days ago
CSA Group Norfolk, United States_**Join Our Growing Team**_ · CSA provides the ideal place for you to develop or start your career in a fast-paced, diverse environment. At CSA Group, one of our guiding principles is to treat people with respect, and we appreciate diversity in their backgrounds, experiences and ...
-
Assistant Resident Engineer
5 days ago
CSA Group Norfolk, United States_**Join Our Growing Team**_ · CSA provides the ideal place for you to develop or start your career in a fast-paced, diverse environment. At CSA Group, one of our guiding principles is to treat people with respect, and we appreciate diversity in their backgrounds, experiences and ...
-
Quality Engineer Automotive
3 weeks ago
Aurora Innovations Chesapeake, United States"Technological progress can only succeed when visions become reality. At FERCHAU, one of the leading European platforms for technology services, we bring together the smartest and most innovative minds with companies from various industries. We are looking for you: an ambitious e ...
-
Elevators Engineering Technician Support
2 days ago
Valkyrie Enterprises Norfolk, United States**Elevators Engineering Technician Support** · **_Contingent upon Contract Award _** · **Purpose**: · - Valkyrie Enterprises has need for an **Elevators Engineering Technician Support **who will be key in providing technical support to MARMC C250. · - **Located in Norfolk, VA** · ...
-
Mechanical Engineering Technician Support
2 days ago
Valkyrie Enterprises Norfolk, United States**Mechanical Engineering Technician Support - Auxiliaries & Pollution Abatement** · **_Contingent upon Contract Award _** · **Purpose**: · - Valkyrie Enterprises has need for an **Engineering Technician Support **(Mechanical)** who will be key in providing technical support to MA ...
-
Electrical Engineering Technician Support
2 days ago
Valkyrie Enterprises Norfolk, United States**Electrical Engineering Technician Support · - Auxiliaries & Pollution Abatement** · **_Contingent upon Contract Award _** · **Purpose**: · - Valkyrie Enterprises has need for an **Engineering Technician Support **(Electrical)** who will be key in providing technical support to ...
-
Valkyrie Enterprises Norfolk, United States**Hydraulics & Ship Controls-Engineering Technician Support** · **_Contingent upon Contract Award _** · **Purpose**: · - Valkyrie Enterprises has need for a **Hydraulics & Ship Controls-Engineering Technician Support **who will be key in providing technical support to MARMC C250. ...
-
Valkyrie Enterprises Norfolk, United States**Deck Machinery-Engineering Technician Support Mechanical** · **_Contingent upon Contract Award _** · **Purpose**: · - Valkyrie Enterprises has need for a **Deck Machinery-Engineering Technician Support **who will be key in providing technical support to MARMC C250. · - **Locate ...
-
Valkyrie Enterprises Norfolk, United States**Deck Machinery-Engineering Technician Support Electrical** · **_Contingent upon Contract Award _** · **Purpose**: · - Valkyrie Enterprises has need for a **Deck Machinery-Engineering Technician Support Electrical **who will be key in providing technical support to MARMC C250. · ...
-
Cascade Ventures Chesapeake, United StatesWe are Trio Personnel Management - your regional staffing agency. Our entire management team, employees, and staff have extensive experience in temporary staffing, recruitment, sales, customer service, recruiting, and employee care, and are dedicated to providing exceptional serv ...
-
Spectrum Innovations Norfolk, United StatesAbout our company · With more than 1,100 employees, Bihler is the world's leading system supplier in stamping, bending, welding, and assembly technology. For over seven decades, we have been solving challenging automation tasks at the highest technical level. · We are currently l ...
-
Valkyrie Enterprises Norfolk, United States**Mechanical AC&R Engineering Technician Support** · **_Contingent upon Contract Award _** · **Purpose**: · - Valkyrie Enterprises has need for a **Mechanical AC&R Engineering Technician Support **who will be key in providing technical support to MARMC C250. · - **Located in Norf ...
Engineer (ICT Systems Operations, Administration and Maintenance) - Norfolk, United States - Alfa Rom Consulting SRL
Description
2424
6
Location:
Norfolk, United States of America
.
Period:
1100
(start
on
01
Ju
l
. 2024
).
Deadline:
10
May.
2024.
Duties/Roles:
Skills, Knowledge, Experience Required:
Mandatory:
The candidate must have a currently active NATO SECRET security clearance
