Front Desk Supervisor - Rancho Cordova, United States - WSManagement Inc

WSManagement Inc Rancho Cordova, United States

5 days ago

Description

Company Overview: Join our dynamic team at the Residence Inn Rancho Cordova, where hospitality meets excellence. We pride ourselves on delivering exceptional guest experiences. We are currently seeking a Front Desk Supervisor to join our team and help us uphold our commitment to unparalleled service.

Position Overview: As a Front Desk Supervisor, you will play a pivotal role in ensuring the smooth operation of our front desk services. You will oversee a team of front desk associates, providing guidance, support, and training to ensure the highest level of guest satisfaction. Your attention to detail, leadership skills, and passion for hospitality will be instrumental in maintaining our reputation for excellence.

Key Responsibilities:

Supervise and train front desk staff on all aspects of the Front Desk operation
Lead by Example in Guest Service, Knowledge of Front Desk Operations, Being Proactive, Problem Solving and Service Recovery
Ensure efficient operation of all front desk procedures, including check-in/check-out, reservations, and guest inquiries.
Monitor and maintain guest satisfaction by promptly addressing any concerns or issues that may arise during their stay.
Assist in the development and implementation of policies and procedures to enhance guest service and streamline operations.
Collaborate with other departments to ensure seamless communication and coordination across all hotel services.
Maintain a professional and welcoming demeanor at all times, setting the standard for exceptional customer service.
Handle cash and credit card transactions accurately and responsibly.

Qualifications:

Successful experience in a Marriott Front Office position
Expertise in using Fosse and MGS
Excellent communication and interpersonal skills, with the ability to effectively interact with guests, team members, and management.
Strong organizational skills and attention to detail, with the ability to multitask and prioritize in a fast-paced environment.
Flexibility to work various shifts, including evenings, weekends, and holidays.

Benefits:

Competitive wage. commensurate with experience.
Comprehensive benefits package, including medical, dental, and vision coverage.
Generous vacation and sick leave policy.
Opportunities for career advancement and professional development.
Discounts on hotel stays and other company amenities.

Front Desk Supervisor

1 week ago

Hyatt Centric Sacramento Sacramento, United States

Job Summary: · The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay. He/she is also responsible for maximizing room r ...
Front Desk Supervisor

2 weeks ago

Wsmanagementinc Rancho Cordova, United States

Company Overview: · Join our dynamic team at the Residence Inn Rancho Cordova, where hospitality meets excellence. We pride ourselves on delivering exceptional guest experiences. We are currently seeking a Front Desk Supervisor to join our team and help us uphold our commitment ...
Front Desk Supervisor

1 week ago

Stanford Hotel Group Rancho Cordova, United States

** Front Desk Supervisor - FT** · **Job Category****:** Front Office **Requisition Number****:** FRONT05210 Showing 1 location **Job Details** · **Description** · **The Sacramento Marriott located in Rancho Cordova is a unique Full Service hotel with 14,000 square feet of meet ...
Front Desk Supervisor

5 days ago

WS Management Rancho Cordova, United States

Job Description · Job DescriptionCompany Overview: Join our dynamic team at the Residence Inn Rancho Cordova, where hospitality meets excellence. We pride ourselves on delivering exceptional guest experiences. We are currently seeking a Front Desk Supervisor to join our team and ...
Front Desk Supervisor

2 weeks ago

Citizen Hotel Sacramento, United States

Job Summary: · The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay. He/she is also responsible for maximizing room ...
Front Desk Supervisor

4 hours ago

Citizen Hotel Sacramento, United States

Job Summary · The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay. He/she is also responsible for maximizing room r ...
Front Desk Supervisor

1 week ago

Aimbridge Hospitality Sacramento, United States

Job Summary · The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay. He/she is also responsible for maximizing room r ...
Front Desk Supervisor

6 days ago

Aimbridge Hospitality Sacramento, United States

Job Summary · The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay. He/she is also responsible for maximizing room r ...
Front Desk Supervisor

2 weeks ago

Hyatt Centric Sacramento Sacramento, United States

Job Summary: · The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay. He/she is also responsible for maximizing room ...
Front Desk Supervisor

1 week ago

Aimbridge Hospitality Sacramento, United States

Job Summary · The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay. He/she is also responsible for maximizing room re ...
Front Desk Supervisor

3 weeks ago

Hyatt Place/Hyatt House Sacramento International Airport Sacramento, United States Full time

Northern Sacramento has an excellent opportunity for those wanting to get into management positions at Hyatt Current Front Desk Supervisors at Hyatt are highly encouraged to apply for the Front Desk Manager Position We are looking for an individual that wants to take on the respo ...
IT Support Technician-1

2 days ago

Sedgwick Rancho Cordova, United States

Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It's an opportuni ...
supervisor - front desk (overnight)

6 days ago

Hard Rock International Wheatland, United States

Overview: · The Front Office Supervisor assists the Front Office Manager in all duties of the front office operation, including management of the front desk, training and employee development, delivery of quality customer service, and resolution of guest issues, while maximizing ...
Information Technology Supervisor Ii

1 week ago

Public Employees Retirement System Sacramento County, CA, United States

**Anticipated Interview Dates**:Virtual interviews are anticipated to begin the week of June 24, 2024. · **Telework Information**:This position is eligible for hybrid work schedule, with up to two days of remote work and three days or more onsite, per week. · The California Publi ...
Information Technology Supervisor Ii

1 week ago

California Department of Aging Sacramento County, CA, United States

**The Position is headquartered in Sacramento.** · - This position is designated under the Conflict of Interest Code. The position is responsible for making or participating in the making of governmental decisions that may potentially have a material effect on personal financial ...
Customer Support Specialist

1 week ago

UCP of Sacramento & Northern California Sacramento, United States

:The Customer Support Specialist is the primary point of contact for our Respitrack Affiliates and will act as a liaison to provide information, answer questions, and resolve any problems with accuracy and efficiency. Patience, empathy, and professional communication are critical ...
Store Manager

4 days ago

Ross Stores, Inc. Sacramento, United States

**Welcome to Ross Stores, Inc., where our differences make us stronger ** At Ross and dd's, inclusion is a way of life. We care about our Associates and the communities we serve and we value their differences. We are committed to building diverse teams and an inclusive culture. W ...
Transportation Surveyor

3 days ago

Department of Water Resources Sacramento County, CA, United States

**Why Choose Us**: Working for the California Department of Water Resources (DWR) means you can practice land surveying in its purest form, because we are the owner and operator of its facilities. Our surveyors are equipped with the most modern tools such as Unmanned Aerial Vehic ...
Student Assistant

1 week ago

Department of Justice Sacramento County, CA, United States

Job Description and Duties · Are you looking for a great job where your contributions truly matter? Within the JDIS Bureau, it is our mission to provide reliable data and investigative services to our criminal justice partners and public policy stakeholders to support their effor ...
Staff Services Manager I

2 days ago

Public Employees Retirement System Sacramento County, CA, United States

**Anticipated Interview Dates**:In-person interviews are anticipated to begin the week of June 17, 2024. · **Telework Information**:This position is eligible for a hybrid work schedule, with up to two days remote work and three or more onsite, per week. · CalPERS seeks a Staff Se ...