Respiratory Services Coordinator - The Woodlands, United States - Houston Methodist The Woodlands Hospital
Description
At Houston Methodist, the Respiratory Services Coordinator position is an advanced clinician who functions within a specific service line patient population or as Education and Quality Coordinator for the entire Respiratory Care Services.
Responsibilities for this position include high level contributions at the bedside, unit level, service line level and across the institution, consisting of and not limited to:assessing unit needs related to Respiratory Care and inter-professional practice, quality assurance/ improvement activities, assisting with service line growth and development, assisting with development and implementation of new protocols, policies and procedures, coordinating unit education and serving as clinical resource.
As a clinical content expert, the Respiratory Services Coordinator position assesses the clinical performance of staff, identifies education needs, develops and implements education programs, providing feedback to management on employee performance and progress.
This position conducts quality assurance audits, identifies quality improvement opportunities and ensures adherence to clinical standards, policies and procedures for optimal patient/customer satisfaction.
PEOPLE ESSENTIAL FUNCTIONS
- Promotes a positive work environment, and working with Respiratory Leads and management, coordinates staff activities in assigned area/service line and/or for department to provide optimal patient care. Establishes and maintains formal and informal communication with partners, clinicians and department leadership to identify and report pertinent patient care information and data in a comprehensive manner.
- Develops, trains and mentors team members to build competency of skills, knowledge and abilities to achieve a high level of department service. Assists in the coordination of clinical affiliations and student rotations. Maintains positive and open communication with staff and other departments, responding to employee, patient and physician concerns, taking appropriate action to address needs.
- Effectively implements protocols and objectives with team members to result in optimization of staff performance, patient safety, and customer service. Provides feedback to management on team member performance, conduct, and progress. Develops skills of team members and continually assists with improving skills, performance and outcomes.
- Facilitates problem resolution within the work unit. Rolemodels conflict management skills, through peertopeer accountability, to drive improving department efficiencies and customer satisfaction.
SERVICE ESSENTIAL FUNCTIONS
- Assists management with daytoday operations by assessing daily department needs for the service line/hospital, working with Leads to reallocate resources, and providing communication to management of status, problems and other pertinent information.
- Provides for the physical needs of patients, performing respiratory care procedures at the highest level of complexity and exercises independent judgment and execution of above average clinical skills in challenging procedures and patient care situations.
- Develops individual patient care plans and monitors and adjusts activities of the assigned teams to ensure optimum patient throughput and patient experience for the service line and/or department.
- Initiates service improvements to impact department score for patient satisfaction, through peertopeer accountability for service standards.
QUALITY/SAFETY ESSENTIAL FUNCTIONS
- Assesses patients regularly, monitoring progress towards treatment goals, modifying goals, plan or program as indicated. Proactively anticipates the complications/limitations associated with certain procedures and addresses for optimum outcomes. Collaborates and communicates with the interprofessional team modifications to patient's treatment plan, progress, and discharge planning. Monitors the accuracy and completion of documentation of patient education and procedures performed in a timely manner in the patient record.
- Assists in development and revisions of department policies and procedures. Ensures the maintenance of department database/records of all personnel in regards to inservice/educational/competency activities. Coordinates the development and implementation of a comprehensive staff development plan and orientation/competency process for all levels of staff in the department in response to department needs and issues arriving from the quality improvement process.
- Conducts quality audits on equipment, processes, outcomes and team member performance. Proactively identifies opportunities for corrective action, leads process improvement providing recommendations, and contributes to meeting department and hospital targets for quality and safety.
FINANCE ESSENTIAL FUNCTIONS
- Assists department management in product evaluations and utilization of existing products. Enters charges for services provided, and performs charges reconci
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