Acute Patient Access Services Representative Er - Gilbert, United States - Banner Health

Banner Health

Verified Company

Gilbert, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Primary City/State:

Gilbert, Arizona

Department Name:

ER Registration-Hosp

Work Shift:

Day

Job Category:

Revenue Cycle

The future is full of possibilities. At Banner Health, we're excited about what the future holds for health care. That's why we're changing the industry to make the experience the best it can be.

Our team has come together with the common goal:
Make health care easier, so life can be better. The future of health care starts here. If you're ready to change lives, we want to hear from you.

The Acute Patient Access Services Representative registers patients in the Emergency Department, obtains and verifies patient demographic and insurance information, verifying eligibility, generating patient estimates based on benefits & services provided, entering data into ms4 and obtaining signatures on consent forms.

This position is goal oriented. Metrics measured include Accuracy, Productivity (# of patients registered in an hour) and point of service collections.

We are a high-volume facility, and this is a very fast paced environment and you will be on your feet for 12 hours.

A strong sense of urgency, ability to prioritize and handle multiple tasks at once, along with excellent follow through skills are required.

Schedule:
Friday,
Saturday & Sunday 7:00am - 7:00pm

(Mandatory Holidays and on call rotation are also required)

You will enjoy a flat rate $1/hour weekend shift differential (and an 18% night shift differential for hours after 7pm if/when applicable).

Experience innovative technology and exceptional opportunities for growth and development at Banner Health's state-of-the-art hospital Banner Gateway Medical Center.

With comprehensive electronic medical records, physician order entry, digital radiography and proprietary advanced patient monitoring, Banner Gateway provides you with the innovative resources you need to provide your patients with the best care possible.

Our commitment to nursing excellence has enabled us to achieve Magnet recognition by the American Nurses Credentialing Center.

Located near Phoenix in Gilbert, Ariz., Banner Gateway Medical Center offers 286 private rooms, 13 operating suites, a 46-bed emergency department and shares a campus with the Banner MD Anderson Cancer Center.

Our WIS and NICU services support an average of 4,000 deliveries per year.

Key specialties include oncology, obstetrics, bariatric surgery, emergency and other services that focus on meeting the changing needs of the dynamic and growing community we serve.

Banner MD Anderson Cancer Center Located in Gilbert, Ariz.

(the Phoenix Metro area) on the Banner Gateway Campus, the center provides world-class care for oncology patients - both inpatient and outpatient - and has also brought leading oncology programs to the Banner Gateway campus including designation as a Stem Cell Transplant Center of Excellence and comprehensive Head & Neck cancer care.

Our capabilities include five linear accelerator vaults, a brachytherapy vault, an advanced diagnostic imaging suite with PET/CT scan, more than 70 infusion bays, a cryopreservation lab and much more.

Our inpatient medical oncology unit also incorporates a program that utilizes the electronic surveillance partnership in caring for the patient, where remote nurses have the ability to interact with patients via two-way audio-video to assist the bedside nurse with patient care.

This position is the first point of contact at healthcare facilities and assists patients with the administrative aspect of gaining access to medical treatment.

This position is in a hospital-based setting which includes Emergency Dept, Inpatient, Obstetrics, Outpatient, etc.

Responsible for in person patient intake and registration, providing superior customer service, accurately identifying, and obtaining authorizations patients' insurance, verifying eligibility and benefits, generating patient estimates for services rendered, financial counseling, and collecting patient liability.

Demonstrates the ability to resolve customer issues and provides excellent customer service.

CORE FUNCTIONS

Verifies patient's demographics and accurately inputs this information into EHR, including documenting the account thoroughly to maximize reimbursement and minimize denials/penalties from the payor(s).
Proficiency with multiple services including, but not limited to inpatient, observation, emergency, obstetrics, surgery, imaging. This position may cover services 24/7.
Demonstrates a thorough understanding of insurance guidelines for all services. Proficiently verifies, reads, and understands insurance benefits.
Demonstrates proficient understanding that this position creates the first impression for our patient's experience with Banner Health. Demonstrates a positive patient experience through interactions and effective communication.
Proficient understanding of payer authorization guidelines. Accurately submits timely notification a