Referral Coordinator - Scottsdale, United States - Bilkins Inc

Bilkins Inc

Verified Company

Scottsdale, United States

1 day ago

Posted by:

Mark Lane

beBee recruiter

Description

Immediate Hiring

Referral coordinator
**Shifts

Days (Monday to Friday )**•Maintain ongoing tracking and appropriate documentation on referrals to promote team awareness
Investigation and follow up on missing or outstanding specialist appointments as required
Function as primary point of contact for the transmission of information between providers, patients, specialists and the community referral organizations
Assist patients and families to navigate the referral process
Serve as a patient advocate in communicating patient requests for interventions or actions by the Care Team
Executes in a timely and accurate manner the receipt of patient referrals
Coordinate referrals for specialist consultations, diagnostic studies, and medical equipment orders by faxing medical records to support the need for the referral
Assist in contacting insurance companies for patients to obtain benefits and authorization
Establish close working relationships with specialty offices, diagnostic imaging centers and medical equipment centers to facilitate mutual collaboration
Handles requests from third party referral sources and provides relevant information such as DME, Home Health and other services as needed
Identifies and utilizes community resources
Point of contact for patients and specialists for any questions. Assist in problem solving potential issues related the referral due to barriers.
Must be trained and compliant with HIPAA regulations
Provide specific medical information to financial services to reduce incident of denial
Ensure complete and accurate patient registration to include demographics and current insurance information
Serves as point person for multidisciplinary evaluation process to include patient scheduling, third party

communications and internal communications

Reviews details and expectation of referral with the patient/caregiver
Reminds patients of scheduled appointments
Communicates patient updates and closes the referral loop accordingly
Performs other job-related duties that enhance and facilitate departmental operations.