Campus Store Leader - Tulsa, United States - Follett

Follett Tulsa, United States

1 day ago

Full time

Description

Job Title

Campus Store Leader - Oral Roberts Univ Store

Location

Tulsa

Overview

Job Description

Position Overview

As a Campus Store Leader, you will support a Market Leader or Campus Store Manager overseeing store operations. You will be responsible for driving results through sales growth while delivering the highest level of brand and operational excellence throughout the store by ensuring your team delivers an engaging customer service experience.

You will cultivate an environment of mentorship and continuous development of your team members while staying engaged in financial metrics and store performance and support a Market Leader or Campus Store Manager with overall store operations.

Consistently demonstrate Follett Values - One Team, Innovate & Create, Put People First, Do What's Right, Own the Results, Stand for Inclusion. Demonstrate proficiency in Follett Strategic Core Competencies - Thought, Results, People, and Self. You are required to maintain an availability that meets business needs.

Responsibilities

Driving Results/Sales: Execute store plans and daily operations for both traditional and rush (peak) periods consistent with company objectives. To include:

Execute sales promotions and special events (store, campus, community).

Partner with store leadership to review store financials and recalibrate goals to drive sales.

Operate cash registers and store systems to accept payments, place orders, and make changes adhering to safe cash handling procedures, including balancing cash drawer, preparing bank deposits, and daily opening and closing activities.

Maintain appropriate inventory control in alignment with store operational procedures.

Keep all areas of the store environment neat, clean, and organized.

Shipping/Receiving responsibilities.

Set sales floor to meet visual merchandise standards for General Merchandise and Course Materials.

Ensure the security of company assets and the safety of team members and customers, and adherence to company policies.

May review and approve store markups, markdowns, and write-offs within company guidelines.

Responsible for executing in-store course materials activities in collaboration with course materials leadership.

Talent Management: Supervise the work activities of team members (FT/PT and temporary/seasonal) including:

Train and coach team members on company and store standards.

Ensure team members follow company and store policies, procedures, and standards.

Perform onboarding procedures for new hires.

Schedule team members' work hours within the store's operating budget.

Provide coverage for team members during breaks, lunch, vacation, or peak seasonal periods.

Customer Service: Partner to create and maintain an engaging customer service culture, focused on solutions-based selling and an exceptional customer experience. To include:

Greet customers and answers phones to provide information, direct callers, and resolve escalated issues.

Maintain service level agreements for OMS Orders.

Review customer feedback as provided by Market Leader or Campus Store Manager and proactively provide solutions to feedback.

Campus Relationships: Communicate and partner with the campus to include:

Day-to-day communication of store operational activities.

Facilitate campus events.

Other duties as assigned to support general store operations.

New York City Applicants: $18.00-$25.88/hr

State of California Applicants: $18.00-$25.88/hr

State of Colorado Applicants: $15.00-$21.56/hr

State of Montana Applicants: $15.00-$21.56/hr

State of Rhode Island Applicants: $15.00-$21.56/hr

State of Washington Applicants: $16.00-$23.00/hr

Requirements

Associate's Degree or equivalent.

0-5 years of relevant experience.

Academic retail experience is a plus.

Strong organizational, time management, and problem-solving skills.

Strong customer service, communication, and presentation skills.

Strong analytical skills and financial acumen.

Advanced relationship building, a demonstrated ability to influence a team, and customer outreach.

General computer skills.

Travel: minimal - less than 10%.

Field Technician

1 day ago

Sleep Number Glenpool, United States Full time

Company Overview · Sleep Number team members are part of a passionate, purpose-driven culture that supports improving the health and wellbeing of society through higher quality sleep. We are not just focused on our customers, however; being employed by Sleep Number means your per ...
Meat & Seafood Associate Team Leader (Assistant Department Manager) - Full Time

45 minutes ago

Whole Foods Market Tulsa, United States Full time

assist the team leader in all aspects of daily operations including profitability, expense control, buying, merchandising, labor, regulatory compliance, and special projects as assigned. lead and develop team members.responsibilitiesset and achieve the highest standards of retail ...
Meat Department Team Trainer

3 days ago

Whole Foods Market Tulsa, United States Other

in addition to primary team duties, the team trainer supports high engagement, productivity, and retention of new members by organizing and delivering quality training on their home team. team trainers work in partnership with team leadership, their location's store trainer, team ...
PT Service Team Member

1 day ago

Michaels Stores Tulsa, United States

Store - TULSA-W 71ST ST, OK · Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading and merchandise duties throughout the store including ...
Cricket Wireless Bilingual Retail Sales Representative

5 days ago

Mobilelink USA LLC Tulsa, United States

Job Details · Job Location · Tulsa, OK · Position Type · Full-Time/Part-Time · Salary Range · $2, $5,000.00 Base+Commission/month · Job Category · Store Sales · Description · Perks of being on a TeamUnlimited earning potential · Unlimited growth potential · PTO after 90 days. · D ...
Store Manager

15 minutes ago

Spencer Gifts Tulsa, United States

Spencer's - JobID: J3W2KR777CYJ3S49574 [Retail Manager / Team Leader] As a Store Manager @ Spencer's, you'll: Establish and maintaining Guest Services; Oversee and be accountable for the operation of a store; Ensure maximum sales and profitability through controlling expenses, sh ...
Store Supervisor

6 days ago

Taco Bell Tulsa, United States Full time

Taco Bell 539 is looking for a full time or part time Store Supervisor for our location in Tulsa, OK. As a Store Manager, you will assist the General Manager in managing the operations and staff on a day to day basis, including the execution of all company policies, procedures, p ...
shift supervisor

1 day ago

Braums Ice Cream and Dairy Stores Tulsa, OK, United States

Shift Supervisor Restaurant - Food Service Supervisor - Management · If you are a positive, energetic person looking for a career that offers an excellent compensation package and the chance for advancement, Braum's is the place for you Position: Shift Supervisor · Minimum Ex ...
shift supervisor

1 day ago

Braums Ice Cream and Dairy Stores Tulsa, OK, United States

Shift Supervisor Restaurant - Food Service Supervisor - Management · If you are a positive, energetic person looking for a career that offers an excellent compensation package and the chance for advancement, Braum's is the place for you Position: Shift Supervisor · Minimum Ex ...
LensCrafters - EyeCare Advisor

1 day ago

EssilorLuxottica Tulsa, United States

LensCrafters - EyeCare Advisor · Date: Apr 22, 2024 · Brand: LensCrafters · Location: · Tulsa, OK, US, 74132 · Requisition ID: 844051 · Store # : 00F692 LensCrafters · Position: Part-Time · Total Rewards: Benefits/Incentive Information ) · At LensCrafters, we're passionate about ...
Shift - Supervisor - Working Supervisor

1 day ago

Braums Ice Cream and Dairy Stores Tulsa, OK, United States

Shift Supervisor Restaurant - Food Service Supervisor - Management · If you are a positive, energetic person looking for a career that offers an excellent compensation package and the chance for advancement, Braum's is the place for you · Position: Shift Supervisor · Minimum E ...
Retail Store Manager

3 days ago

5.11 Tactical Tulsa, United States

** Retail Store Manager** · **Job Category****:** RETAIL/MERCH **Requisition Number****:** RETAI003988 Showing 1 location **Job Details** · **Description** · ***We are innovators who make purpose-built gear for life's most demanding missions.*** · **Our Ethos defines our cult ...
Shift Leader

5 days ago

Pei Wei Tulsa, OK, United States

Pei Wei Asian Kitchen -Kingspointe is looking for enthusiastic individuals to join our team in Tulsa, OK as full time or part time Shift Leaders. If you like working in a fast paced, fun environment and you are good with people, look no further Pei Wei Asian Kitchen -Kingspointe ...
Shift Leader

5 days ago

Little Caesars Tulsa, OK, United States

Little Caesars - 51st St - Tulsa, OK is looking for enthusiastic individuals to join our team in Tulsa, OK as full time or part time Shift Leaders. If you like working in a fast paced, fun environment and you are good with people, look no further Little Caesars - 51st St - Tulsa, ...
Server

2 days ago

Cracker Barrel Tulsa, United States

**Store Location** · US-OK-Tulsa · **Overview** · As a server at Cracker Barrel, you will serve up smiles and Southern goodness in a fast-paced, family-friendly environment. Our mission of Pleasing People guides everything that we do, and there's room for everyone at our table Se ...
Server

2 days ago

Cracker Barrel Tulsa, United States

**Store Location** · US-OK-Tulsa · **Overview** · As a server at Cracker Barrel, you will serve up smiles and Southern goodness in a fast-paced, family-friendly environment. Our mission of Pleasing People guides everything that we do, and there's room for everyone at our table Se ...
Shift Leader

6 days ago

Pei Wei Tulsa, United States Full time

Pei Wei Asian Kitchen -Kingspointe is looking for enthusiastic individuals to join our team in Tulsa, OK as full time or part time Shift Leaders. If you like working in a fast paced, fun environment and you are good with people, look no further Pei Wei Asian Kitchen -Kingspointe ...
Bartender (Part Time) - Doubletree Hotel Tulsa Warren Place

2 days ago

Hilton Tulsa, United States Full time

A Bartender is responsible for preparing beverages and serving beverages and/or food to guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. · What will I be doing? · As a Bartender, you would be responsible for preparing bever ...
PT Framing Team Member

2 days ago

Michaels Stores Tulsa, United States

Store - TULSA-W 71ST ST, OK · Build customer relationships while creating a memorable framing solution for their art. Help customers shop our store and be able to find what they're looking for. Provide a safe, clean and clutter-free environment. · Major Activities · Adhere to ...
Meat & Seafood Associate Team Leader (Assistant Department Manager) - Full Time

3 days ago

Whole Foods Market IP, L.P. Tulsa, United States Full time

Job Description · Assist the Team Leader in all aspects of daily operations including profitability, expense control, buying, merchandising, labor, regulatory compliance, and special projects as assigned. Lead and develop Team Members.Responsibilities Set and achieve the highest ...