- Maintains knowledge of the menu and any special items being offered.
- Provides quick, attentive, friendly and professional service to suite guests and is able to communicate clearly with all customers.
- Ensures that food items are served at proper temperature and immediately upon availability from the kitchen, as ordered by the customer.
- Ensures neat presentation of all ordered items, with no spill-over.
- Pre-buses tables and full buses tables when necessary, during peak periods.
- Maintains availability to work during many peak periods.
- Stocks beverage station(s) when necessary (ice, juices, glassware, sugar packets, etc).
- Maintains high responsiveness to customer desires and requests.
- Maintains a professional and clean appearance.
- Communicates with waitstaff, bus persons, bartenders, supervisors, and kitchen staff to improve communication and coordination so that patrons may be impressed by their dining experience.
- Builds and maintains knowledge regarding bar offerings so that patron questions may be accurately answered.
- Experience working in a fast-paced, high volume environment preferred
- Must have a High School Diploma, G.E.D. or related Food Service Job Experience.
- Must acquire and maintain a Food Handlers Card, Alcohol Awareness Certification, and other required compliance trainings.
- Ability to work in a team-oriented, fast-paced, event-driven environment.
- Ability to communicate with employees, co-workers, management staff and guest in a clear, business-like and respectful manner which focuses on generating a positive enthusiastic and cooperative work environment.
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Suite Server/Attendant - North Little Rock, United States - Oak View Group
Description
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
More information at , and follow OVG on , , , and .
The Suite Server/Attendant is responsible for serving guests in the Suites. The Suite Server/Attendant must be personable and able to work in an ever- changing fast-paced environment.
The employee must maintain excellent attendance and be available to work events as scheduled per business need.
Responsibilities
For PT roles: Benefits: 401(k) savings plan and 401(k) matching.
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
