Client Success Specialist - San Jose
1 week ago

Job summary
The Client Success Specialist (CSS), AVP will assist the Distributed Retail Loan Officers with overseeing the end-to-end mortgage loan process. The CSS will co-facilitate an exceptional experience for home borrowers while assisting with a smooth workflow for AmeriHome Loan Officers.The role merges oversight with consumer-facing responsibilities to facilitate efficient loan processing, regulatory compliance and a seamless borrower experience.
Monitor loan processing workflows,
identify bottlenecks and implement process improvements to increase efficiency and ensure we are meeting Loan Disclosure Timelines as well as close of escrow deadlines
Job description
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