Client Success Specialist - San Jose

Only for registered members San Jose, United States

1 week ago

Default job background
$62,395 - $77,000 (USD)

Job summary

The Client Success Specialist (CSS), AVP will assist the Distributed Retail Loan Officers with overseeing the end-to-end mortgage loan process. The CSS will co-facilitate an exceptional experience for home borrowers while assisting with a smooth workflow for AmeriHome Loan Officers.

The role merges oversight with consumer-facing responsibilities to facilitate efficient loan processing, regulatory compliance and a seamless borrower experience.

Monitor loan processing workflows,
identify bottlenecks and implement process improvements to increase efficiency and ensure we are meeting Loan Disclosure Timelines as well as close of escrow deadlines


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