Program Manager - Lititz, United States - Atomic Design, Inc.

Description

Position Objective

Responsible for the success of the Custom Fabrication/Design Account Management team with emphasis on resourcing, budgeting, sales forecasting, and professional development.

Core Responsibilities

• Plan and assign resources with the goal of providing a balanced workload for the team.
• Communicate monthly sales planning, goals, and results, as well as upcoming events, safety topics, and special assignments. Includes analyzing revenue and forecast goals, tracking team and individual performance.
• Manage direct reports and their activities. This includes overall performance management; training and development; analyzing and resolving work problems.
• Leverage sales expertise to be an advisor to the team for client management, sales projections, business development, and contract negotiation.
• Oversee the hiring and orienting of new Custom Fabrication/Design Account Management team members.
• Lead team to achieve goals; promote and demonstrate effective communication and positive culture, etc.
• Maintain and build upon team tools and resources, like the production budget template, working closely with Tech Design and Operations Leadership.
• Partner with Tech Design and Operations to support project definition and quoting for custom fabrication and design projects.
• Establish team goals to meet or exceed sales expectations and develop a strategy for process improvement.
• Be a positive role model to all employees who is proactive towards challenges, while living ATOMICs core values.
• Participate in the yearly budgeting process with Management. Support in monitoring the department spend with Management.
• Maintain a safe and healthy work environment by establishing, following, and enforcing appropriate standards and procedures and complying with those established by the Safety Committee.

Organizational Relationships

The Program Manager, Custom Fabrication/Design Account Management reports to the VP, Operations - Account Management & Technical Design and leads a team of Senior Account Managers and Account Managers.

The Program Manager, Custom Fabrication/Design Account Management works closely with other Program Managers, Operations Managers, and Finance.


Desired Knowledge, Skills, and Abilities

• Problemsolving skills.
• Relationshipbuilding skills.
• People management and leadership abilities.
• Written and verbal interpersonal and team communication skills; strong listening skills.
• Strong sales background with ability to track and analyze sales goals for teams and individuals.
• Ability to lead process improvement projects with effective problemsolving skills.
• Ability to take ideas from inception to fulfillment.
• Team building abilities. Ability to lead, develop, coach, train and inspire others.
• Ability to manage conflict.
• Basic understanding of finance and budget development/management skills
• Ability to see the big picture.
• Experience of set construction and rigging, including knowledge of safety factors inherent in live event projects
• Comfortable in a fast paced, deadlinedriven, highenergy environment.
• Ability to understand and develop project budgets as well as read drawings and ground plans.

Desired Traits

• Curious
• Flexible
• Collaborative
• Resourceful
• Focused
• Respectful
• Disciplined
• Confident
• Creative Thinker
• Critical Thinker
• Teamoriented
• Caring Candor

Credentials and Experience

• Bachelor's degree in Technical Theatre, Arts Administration, Scenic Design, Production Management or related field with 5 years experience OR 10 years work related experience as a Project Manager, Producer, or Account Manager
• Minimum of 2years' experience leading a team and in a direct leadership role
• Minimum of 1year of experience leading process management
• Minimum of 5 years' experience in Sales.
• Exposure to change management practices.
• Maintain a valid passport.

Physical Requirements
Those necessary for general office work.


Work Environment

• Primarily office environment, with warehouse environment at times.
• Travel with work outdoors or inside event venues.
• Ability to travel up to 10% of the year, both domestically and internationally.

Pay:
Up to $100,000.00 per year


Benefits:

• 401(k)
• 401(k)

matching

• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Vision insurance

Experience level:

• 5 years

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Supplemental pay types:

• Bonus opportunities

Travel requirement:

• Travel
• Up to 25% travel

Work Location:
In person