Bilingual Auto Parts Counter Professional - Phoenix, United States - Parts Authority LLC

Parts Authority LLC

Verified Company

Phoenix, United States

1 week ago

Posted by:

Mark Lane

beBee recruiter

Description

Overview:
Parts Authority, founded in 1972, is a leading national distributor of automotive replacement parts, tools/equipment and transmissions.

Headquartered in Long Island, New York, Parts Authority is rapidly expanding, and today has more than 200 locations servicing customers in New York, New Jersey, Pennsylvania, Maryland, Washington DC, Virginia, Ohio, Georgia, Florida, Texas, Arizona, California, Oregon and Washington.

Parts Authority carries the best brands in the business for domestic and import vehicles.

AC Delco, Motorcraft, Denso, Bosch, KYB, Monroe, Gates, Dorman and Exide are just a few of the more than 400 suppliers from around the world, that Parts Authority partners with to bring our customer partners the best parts.

Responsibilities:

The
Bilingual Auto Parts Counter Professional reports directly to Store Manager and will be responsible for inside sales activity within store.

To succeed as a
Bilingual Auto Parts Counter Professional, you must be able to build and maintain productive, long lasting relationships with existing customers and close sales to achieve goals.

Build and maintain productive, long lasting relationships with existing customers

- "Get the Sale" -close sales to achieve goals

Work with customers in a professional, courteous manner
Become familiar with customers and their needs
Locate parts that are difficult to find and negotiate with vendors to ensure the best deal
Accurately quote parts to customers
Follow up with customers who have not ordered recently and ensure that customers have purchased quoted parts
Track lost sales
Promote company specials
Assist another counterman when necessary
Foster and qualify new sales opportunities with new and existing customers
Fulfill customer orders from installers, fleets, municipalities and car dealerships to sell auto parts, tools, shop equipment and programs.
Perform other duties as assigned.

Qualifications:

Minimum 3 years' experience in counter sales in a highly competitive market; prior success selling wholesale auto parts particularly in aftermarket industry preferred,
Exceptional phone skills: positive, enthusiastic and attentive tone to help the customer feel comfortable during the conversation, clear enunciation, exceptional listening the Customer Satisfied.
Existing customer base a plus
Excellent negotiation, interpersonal and communication skills (both written and verbal)
Knowledgeable and Passionate about exceptional customer service and exceeding sales goals
Ability to build and maintain lasting business relationships
General automotive knowledge preferred
Results focused, producer, closer, committed to growth
Experience with POS system a plus
Time management and organizational skills
Multilingual: Spanish and/ or Chinese (Mandarin or Cantonese) a plus
Ability to act and operate independently to accomplish objectives
Position requires an individual with an outgoing and assertive personality to take initiative, be proactive, be very positive, and have a "cando / seizetheday" type attitude, tenacity in pursuit of goals.

Some of the benefits of being a part of our growing Parts Authority family:

Medical Coverage
Pharmacy Coverage
Dental Coverage
Vision Coverage
Basic Life and AD&D
Short Term Disability Coverage
NYDBL
Voluntary Short Term Disability Coverage
Voluntary Long Term Disability Coverage
Flexible Spending Account
Medical, Dependent Care, Limited Purpose & Commuter Benefits
Health Savings Account
Health Reimbursement Account
Accident, Critical Illness, Hospital Indemnity, & ID Theft
Legal Plan
Pet Insurance
Employee Assistance Program (EAP)
Paid Holidays, Sick/Personal Days and Vacation
Profit Sharing/401 (k) Plan
Employee Discounts on Merchandise
We are an_ Equal Opportunity Employer_. We consider applicants for all positions without regard to race, color, creed, religion, sex, national origin, age, disability, marital status, sexual orientation, gender identity, citizenship status, presence of a nonjobrelated medical condition or handicap, or any other legally protected status._