Appointment Coordinator - Allentown, United States - Ciocca Automotive

Ciocca Automotive

Verified Company

Allentown, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

WORK FOR THE LARGEST PRIVATELY HELD AUTOMOTIVE DEALER GROUP IN THE TRI-STATE AREA
Ciocca Corporate Center is seeking an Appointment Coordinator to join our service team. If you desire to work in a positive, encouraging environment and start an exciting new career, now is your chance

Why choose Ciocca Automotive?

Proven career path, promotional opportunities
52 dealerships, 25 brands and 18 collision centers throughout PA/NJ (& growing)
World class, paid training
A valuesdriven culture built on integrity, professionalism, excellence, and teamwork
Service & parts discounts
Employee engagement events
Volunteer and community service opportunities
401(k) Retirement Plan (with employer match)
Employee Referral Bonus Program
Paid Holidays & Paid Time Off
Employee Assistance Program
Medical, Dental, Vision, FSA, HSA plans
Hospital Care Coverage, ST/LT Disability, Accident, AD&D, Critical Insurance
Company Paid Life-Insurance*
Responsibilities include but are not limited to:
Manage inbound service appointment phone calls
Make outbound appointment calls with dealer provided prospecting list
Check vehicle service history and look for open recalls
Advise customers of recommended services
Establish relationships with customers

Qualifications include but are not limited to:

Previous experience in a customer service-related fields welcomed, but not required
An excellent teammate with a collaborative attitude and eagerness to improve
Listen carefully to customer needs and concerns
Ability to build rapport with clients
Extraverted and friendly attitude
Prompt and courteous demeanor
With 52+ dealerships and growing, there are many opportunities for advancement._

Ciocca Automotive is an Equal Opportunity Employer. Employment is contingent upon completion of a background check and a negative pre-employment drug screen.

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