ITSM Analyst - Madison

The School of Medicine and Public Health's (SMPH) Office of Informatics and Information Technology (IIT) is looking for an experienced ITSM Engineer/Business Analyst with expertise in Atlassian Cloud products (Jira Service Management, Jira Software, Confluence) · Jira Service Man ...

The School of Medicine and Public Health (SMPH) – Office of Informatics and Information Technology (IIT) is seeking an experienced Business Analyst / Consultant II with strong expertise in IT Service Management (ITSM) · Jira Service Management Administration · Analyze existing IT ...

We are looking for an experienced ITSM Engineer/Business Analyst with expertise in Atlassian Cloud products (Jira Service Management, Jira Software, Confluence). The ideal candidate will have 4-7 years of experience working in IT Service Management environments and managing and o ...

Role Snapshot · Our Senior IT Change Control Analyst plays a critical role in overseeing and managing the change management process within the organization. This Senior Analyst is responsible for monitoring the change request queue, ensuring changes are reviewed, scheduled, and i ...

We are seeking a ServiceNow Developer to design, develop and customize scalable ServiceNow applications that address business and operational needs. · Deliver Secure and Scalable ServiceNow Enhancements (First 90–120 Days) · Lead Development and Deployment of SecOps Use Cases (By ...

Business Analyst Consultant: Need experience in IT Service Management (ITSM) environments managing and optimizing ITSM tools implementing solutions to enhance service delivery. · ...

The School of Medicine and Public Health (SMPH) – Office of Informatics and Information Technology (IIT) is seeking an experienced Business Analyst / Consultant II with strong expertise in IT Service Management (ITSM) and Atlassian Cloud products, · Jira Service Management Admini ...

The School of Medicine and Public Health's (SMPH) Office of Informatics and Information Technology (IIT) is looking for an experienced ITSM Engineer/Business Analyst with expertise in Atlassian Cloud products to join our growing IT team. · Configure, maintain, and customize Jira ...

Our Senior IT Change Control Analyst plays a critical role in overseeing and managing the change management process within the organization. · Bachelor's degree in related field OR equivalent post high school education and/or work-related experience. · ...

We are seeking a ServiceNow Developer to design develop and customize scalable ServiceNow applications that address business operational needsThis role will focus on configuration scripting within key ServiceNow modules including ITSM IRM SecOps ITOM and SPMThe developer will wor ...

The Senior Help Desk Analyst serves as a key member of the IT Service Desk team under the general direction of the IT Support Supervisor. This role functions as the primary point of contact for all IT incidents and service requests across the organization The analyst provides fir ...

+The Senior Help Desk Analyst serves as a key member of the IT Service Desk team under the general direction of the IT Support Supervisor. · +First-Line Technical Support (60%): Respond promptly to technical assistance inquiries via phone, in person, or electronically. · Diagnose ...

This position delivers professional customer support of technology services to Foremost Farms employees and stakeholders. As a member of the Service Desk team, delivers onsite and remote support and provides high quality technology experiences to the people they support. · Provid ...

+ Business Analyst + · + We are seeking a skilled Business Analyst / ITSM Consultant with strong experience in Atlassian Cloud products, particularly Jira Service Management (JSM), to support and optimize IT Service Management processes. · + Configure, maintain, and customize Jir ...

We believe everyone has an opportunity to lead. We see the importance of your perspective and your ability to create value. · IT Service Management tools (Incidents & Service Requests): 3 years · ...

This is a hybrid position in Madison,WI. The Senior Help Desk Analyst serves as a key member of the IT Service Desk team under the general direction of the IT Support Supervisor.The analyst provides first‑line technical support, · serving customers with hardware, software, periph ...

The Senior Help Desk Analyst serves as a key member of the IT Service Desk team under the general direction of the IT Support Supervisor. This role functions as the primary point of contact for all IT incidents and service requests across the organization The analyst provides fir ...

The Director of Global Service Desk is responsible for leading, managing, and optimizing global IT service desk operations to provide technical support and customer service. · Provides high-level leadership for all global service desk operations. · Leads mentoring manages a globa ...

The Field Services Engineer is responsible for building, testing, and deploying Radiologist workstations. The role includes maintaining, analyzing, troubleshooting and repairing computer hardware software and peripherals in accordance with documented procedures. · ...

A ServiceNow Developer is responsible for designing, developing and customizing ServiceNow applications and solutions to meet business requirements. · writing and maintaining scripts · creating workflows · ...