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SAP Analyst-Retail - Dearborn, United States - Carhartt
Description
****Position Details****
Position Location: Dearborn
Department: Information Systems
Reports To: Supervisor, Solutions Delivery - SAP
Remote Status: Hybrid
FLSA: Exempt
Job Band: Professional
****Responsibilities****
Manage and coordinate all enhancement requests from business partners. Including working with the business partners to ensure enhancement requests align with enterprise processes and systems to match Carhartts strategic vision
Coordinate and review new functional business requirements and determine the impact on the production SAP environment
Consult with business process owners to identify, define and document business needs and objectives
Work with business partners and IT leadership to determine priority of enhancement requests
Provide day to day support and maintenance to the Retail production environment including system monitoring; root cause analysis; and critical escalated events and issue resolutions
Ensure that the process designs comply with requirements, established methodologies, and best practices (where applicable)
Ensure business system implications are communicated to the business
Facilitate requirements gathering sessions and documents and communicates those requirements accordingly
Lead business process mapping, including process flows, data flow diagrams, entity relationship diagrams, etc.
Assist business with development of business case for enhancements
Identify, assess and mitigate process risk
Responsible for building and maintaining relationships with business process owners and subject matter experts
Collaborate effectively with the technology, security, and application delivery teams regarding Retail business area needs
****Education****
Bachelor's degree or equivalent years of experience required in Computer Science or Related Field
****Required Skills and Experience****
6+ years experience in IT, or a supporting business function, related to application development, configuration, or support of ERP systems, Point of Sale, Planning and Allocation, and Loyalty Systems.
3+ years in SAP Retail in areas related to support/configuration or development preferred
Retail business process expertise and a solid understanding of integrated end-to-end processes.
Solid understanding of the integration between FICO, PP, MM, and IM required.
Experience in retail or wholesale apparel preferred
Knowledge of SAP S/4 or SAP IS-Retail is highly recommended
Proven ability to lead the development of systems and projects
Excellent written and oral communication skills with the proven ability to communicate with all levels including management and retail partners
Outstanding organizational skills with demonstrated ability to prioritize workload and attention to detail
Flexible and responsive to new or special projects assigned
Ability to work in a team environment with coworkers and internal customers
Office Environment
Willing to work some weekends if necessary
Travel (15%)
Hybrid location: Associate will work on-site regularly as needed for work activities.
Tobacco Free