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- Tier IV Service Desk Analyst
- Job type
Contract - Location
Florida - Profession
Other/tbc - Industry
Technology & Internet Services - Pay
$ $37.00/hr. -
Service Desk Analyst
3 weeks ago
Take2 Consulting, LLC Tampa, United StatesSummary · The Technical Support Analyst provides support to customers for computer, application, system, device, access and hardware issues. Identifies, researches and resolves technical problems of moderate complexity. · Provide excellent and timely technical support and trouble ...
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Service Desk Analyst
2 weeks ago
MUFG Tampa, United StatesDo you want your voice heard and your actions to count? · Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), the 7th largest financial group in the world. Across the globe, were 120,000 colleagues, striving to make a difference for every client, organization, ...
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Service Desk Analyst
1 week ago
MUFG Tampa, United StatesDo you want your voice heard and your actions to count? · Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), the 7th largest financial group in the world. Across the globe, we're 120,000 colleagues, striving to make a difference for every client, organization, ...
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Gravity IT Resources Tampa, United StatesJob Title: Service Desk Analyst · Location: Tampa, FL (Hybrid) · Job Type: Contract to Hire · Salary Range: 55-75k · Employment Eligibility: Gravity cannot transfer nor sponsor a work visa for this position. Applicants must be eligible to work in the U.S. for any employer directl ...
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Sr Service Desk Analyst
3 days ago
iGov Tampa, United StatesJob Description · Job DescriptioniGov is seeking a Sr Service Desk Analyst to maintain hardware systems and software applications associated with ULI architecture. This includes all facets of operations for computer, network, communications, hardware, and software infrastructure ...
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Senior Help Desk Analyst
2 weeks ago
City of Tampa Florida Tampa, United StatesIntroduction · This is highly responsible technical work addressing complex technical problems reported to the Technology and Innovation (T&I) Help Desk. · Nature Of Work · An employee in this class is responsible for performing tasks of more than average difficulty involving re ...
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Service Desk Analyst
2 weeks ago
Take2 Consulting LLC Tampa, United StatesSummary · The Technical Support Analyst provides support to customers for computer, application, system, device, access and hardware issues. Identifies, researches and resolves technical problems of moderate complexity. · Provide excellent and timely technical support and troub ...
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IT Service Desk Analyst
4 days ago
Ashley Furniture Industries Tampa, United StatesOther information: · Are you a technology buff with a strong understanding of data who can think outside the box? Does the thought of taking a company into the Industry 4.0 revolution get you excited? Do you want to take that excitement and knowledge and work for a world-class or ...
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IT Service Desk Analyst Level I
1 week ago
Rooms To Go Corporate Seffner, United States Part timeRooms To Go is currently in search of a Helpdesk Analyst with a passion for excellence and the desire to provide outstanding customer service This is a fantastic opportunity to get in with a growth-oriented company. Coverage includes all Rooms To Go Stores, Manufacturing Faciliti ...
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Help Desk Analyst Ii
1 week ago
Cat software service Brandon, United States**Job Title: Help Desk Analyst** · **Location: Salem, OR (100% Onsite)** · **Duration: 18 Months** · - The primary purpose of this position is to provide internal service desk support services. · - This includes the provisioning, setup, configuration, and continued administration ...
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Information Technology Support Analyst
6 days ago
LHH Tampa, United StatesIT Support role W2, contract · IT support, level 1, 2 to 3, AZURE, Slack, Zoom, etc. · Troubleshooting, IT issue resolution, Help desk analysis, Tech support specialist/help desk analyst with some cybersecurity · Video conferencing systems · User support, network, security issues ...
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Senior All-Source Analyst
3 weeks ago
Amentum Tampa, United StatesAmentum is actively seeking a Senior All-Source Analyst to support The United States Special Operations Command (USSOCOM) Intelligence Directorate (J2) and Theater Special Operations Commands (TSOCs), provide Predictive Analysis, Social-Cultural Analysis (SCA) and Analytical Supp ...
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Application Support Analyst
5 days ago
Motion Recruitment Tampa, United States ContractGrow your career as an Application Support Analyst with an innovative global bank in Tampa, FL. Contract role with strong possibility of extension. Will require working a hybrid schedule 2-3 days onsite per week. · Join one of the world's most renowned global banks and trusted br ...
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Sec& Derivatives Lead Analyst
3 weeks ago
Citi Tampa, United States Full timeThe Sec & Derivatives Lead Analyst is a senior level position responsible for processing orders and transactions originating from trading desks and branch offices in coordination with the Operations - Transaction Services team. The overall objective of this role is to facilitate ...
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Financial Business Analyst
6 days ago
MLB & Associates Tampa, United StatesJob Title: Finance Business Analyst · Reports to: VP Finance Ops & Technology · Type: Exempt · Company Background: · Founded in 1959 and leads the crane and rigging industry in Florida for over 60 years with innovative safety practices and education, sophisticated technology, a ...
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IT Service Desk Analyst Level I
3 weeks ago
Rooms To Go Seffner, United States Part timeRooms To Go is currently in search of a Helpdesk Analyst with a passion for excellence and the desire to provide outstanding customer service This is a fantastic opportunity to get in with a growth-oriented company. Coverage includes all Rooms To Go Stores, Manufacturing Faciliti ...
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Epic Cadence Analyst
1 week ago
ClinDCast Tampa, United StatesOur Client is looking for an Epic Cadence Analyst. · Consultant needs to have in-depth knowledge of system abilities, applications, and processes to perform effectively as an educator and expert for system users. · Knowledge in scheduling and provider templates and/or referrals ...
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Application Support Analyst
3 weeks ago
Mindlance Tampa, United StatesApplication Support Analyst · Duration: 6+ months (possible extension or conversion) · Location: HYBRID W/ ONSITE REQUIREMENT 3 days onsite · Tampa, FL 33610 · Description : · This position is very important who s responsibility is to act as a Senior FRMT NAM Support L2 team. · ...
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Commercial Real Estate Analyst
1 week ago
BBG Tampa, United StatesJob Description · Job DescriptionDescription:This CRE Analyst opportunity offers on-the-job learning and, an education on core professional skills for the practice of commercial real estate valuation. A CRE Analyst works in close collaboration under a licensed senior appraiser to ...
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Customer Service Office Person
4 weeks ago
Innova Solutions Tampa, FL, United StatesInnova Solutions is immediately hiring for a Bilingual IT Help Desk Customer Service Representative · Tittle - Bilingual IT Help Desk Customer Service Representative Duration -12 Months · Monday - Friday -7am to 7Pm · Pay Range*: $22- $23 per hour. · As a(n) Bilingual IT Help ...
Tier IV Service Desk Analyst - Tampa, United States - Hays Recruitment
Description
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Tier IV Service Desk Analyst - Contract - Apopka, FL - $ $37.00/hr.
The final salary or hourly wage, as applicable, paid to each candidate/applicant for this position is ultimately dependent on a variety of factors, including, but not limited to, the candidate's/applicant's qualifications, skills, and level of experience as well as the geographical location of the position.
Applicants must be legally authorized to work in the United States. Sponsorship not available.
Our client is seeking a Tier IV Service Desk Analyst in Apopka, FL.
Role description
• Receive and respond to incoming break/fix requests, service requests, calls, IM's and/or e-mails regarding desktop hardware, software, cell phones, printers, operating system, and other hardware or application software problems - via hands on face-to-face or remotely
• Respond to all requests within local IT SLA (Service Level Agreements) with meaningful contents
• Experience with the Install, upgrade, and configuration of desktop PC hardware and software
• Experience with Windows environments, Active Directory, and Group Policy
• Knowledge of automated patching tools, imaging, configuring and deploying PC-based hardware/software for leverage of our systems, customers and audit
• Knowledge of internet security and data privacy principles with experience implementing them
• Knowledge of of LAN/WAN networks
• Perform the Install, upgrade, desktop PC hardware and software
• Perform network password resets, create user accounts, terminate user accounts, create groups, etc. with Active Directory
• Accurately document records/logs of repairs and fixes and maintenance schedule for future reference; creating process and procedures as needed
• Provides outstanding customer service; displays positive energy
• Champion the customer experience through creation of customer journey maps
• Background and experience in maintaining Information Protection and Compliance policies, tasks and documentation.
Skills & Requirements
• 3-5 + years experience in service desk, specifically providing face to face user support. Must have face to face user support. Not interested in candidates that have only provided remote helpdesk support.
• 3-5 + years of experience providing high level escalation support (Tier IV level); as it relates to troubleshooting Windows environments, Active Directory, Group Policy, hardware/software issues, security issues
• Must have experience using automated patching tools, imaging, configuring and deploying PC-based hardware/software for leverage of our systems, customers and audit
• Must have clean driving record and reliable car in the event they need to travel to any other location (they shouldn't have to, but may need to.
• Any experience or exposure to SAP Hana would be greatly desired.
• Former manufacturing experience (make sure they know they are required to wear a hard hat and closed toe shoes in the shops)
Benefits/Other Compensation
This position is a contract/temporary role where Hays offers you the opportunity to enroll in full medical benefits, dental benefits, vision benefits, 401K and Life Insurance ($20,000 benefit).
Why Hays?
You will be working with a professional recruiter who has intimate knowledge of the industry and market trends. Your Hays recruiter will lead you through a thorough screening process in order to understand your skills, experience, needs, and drivers. You will also get support on resume writing, interview tips, and career planning, so when there's a position you really want, you're fully prepared to get it.
Nervous about an upcoming interview? Unsure how to write a new resume?
Visit the Hays Career Advice section to learn top tips to help you stand out from the crowd when job hunting.
Hays is committed to building a thriving culture of diversity that embraces people with different backgrounds, perspectives, and experiences. We believe that the more inclusive we are, the better we serve our candidates, clients, and employees. We are an equal employment opportunity employer, and we comply with all applicable laws prohibiting discrimination based on race, color, creed, sex (including pregnancy, sexual orientation, or gender identity), age, national origin or ancestry, physical or mental disability, veteran status, marital status, genetic information, HIV-positive status, as well as any other characteristic protected by federal, state, or local law. One of Hays' guiding principles is 'do the right thing'.
We also believe that actions speak louder than words.
In that regard, we train our staff on ensuring inclusivity throughout the entire recruitment process and counsel our clients on these principles. If you have any questions about Hays or any of our processes, please contact us.
In accordance with applicable federal, state, and local law protecting qualified individuals with known disabilities, Hays will attempt to reasonably accommodate those individuals unless doing so would create an undue hardship on the company. Any qualified applicant or consultant with a disability who requires an accommodation in order to perform the essential functions of the job should call or text
Drug testing may be required; please contact a recruiter for more information.
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