Customer Relationship Manager- Entry Level - Houston, United States - AlphaStaffing

AlphaStaffing

Verified Company

Houston, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Job Summary
We are seeking an outgoing and customer service-oriented relationship manager to join our organization and work with our clients.

In this role, you will be responsible for meeting with clients, educating them about our services, and guiding them to make the best decisions.

You'll also play a key part in generating new business by identifying opportunities for potential sales.

Responsibilities and Duties

Maintain good relationships with clients so that the business can maximize the value of those relationships
Identify key contacts at potential client companies to establish and foster a relationship
Participate in oneonone meetings with clients to explain services in an effort to guide their choices
Understand the problems and challenges of clients and identify ways the business could better address those needs
Grow the business by identifying new sales and business development opportunities
Seek opportunities to crosssell or upsell to existing clients
Monitor and assess activities of our competitors to proactively satisfy and retain our clients
Provide excellent service in order to maintain a positive reputation for the business
Resolve any customer complaints in a prompt and professional manner
Set revenue targets and then develop and execute a strategy to meet those

Required Experience, Skills and Qualifications

Ability to build, foster, and maintain positive professional relationships
Devotion to highquality customer service
Excellent interpersonal communication skills
Keen analytical and research abilities
Knowledge of relationship management best practices
Problem solving and conflict resolution capabilities
Willingness to develop an indepth understanding of the business and related services

Benefits
Health and Life insurance provided

Extensive compensation package

Opportunities for fast career growth

Stock options

Residual income