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Account Manager - Baton Rouge, United States - Landscape Workshop
Description
Baton Rouge Branch
Landscape Workshop, LLC (LW) is a full-service landscape company headquartered in Birmingham, AL. We provide high-end integrated landscaping solutions to customers throughout the Southeast. We are forecasting significant growth in our business. Be a part of a financially stable, growing company, with an aggressive compensation plan and excellent benefits.
Position Summary:
An Account Manager is responsible for managing the maintenance crews and customer relationships for a portfolio of commercial landscape maintenance accounts assigned to that Account Manager.
The Account Manager reports to the General Manager, has a strong work ethic and enjoys interacting with our crews, sales team members and clients.
Account Manager responsibilities include (but are not limited to):Manages the overall day-to-day operations of their crews and coordinates with the team of fellow Account Managers on shared resources
Ensures that customers are completely satisfied through relationship building, communication and regular site visits
Identifies resources needed for team and assigns individual responsibilities: schedules, crew members, equipment needs, and repairs
Available to crew leaders for horticulture training, equipment repairs, daily instructions, labor conflicts
Ensures a safe environment for employees, clients and the general public
Effectively applies Landscape Workshop methodology and enforces project standards
Recommends enhancement services to clients in order to improve site conditions; coordinating with other branch employees to ensure enhancement work is completed successfully, on time and within budget
Minimizes Landscape Workshop exposure and risks on projects
Effectively communicate (written/verbal) business development opportunities with team members and sales representatives
Track and report team hours, extra expenses and extra sales on a weekly basis
Assists Branch Manager with project budgets
Facilitate client meetings effectively
Conducts regular status meetings with crew leaders
Estimate jobs when needed
Follow up on proposals generated
Oversee care and maintenance of equipment
Position Requirements
Minimum 2 years managing landscape maintenance crews and interfacing with customers
Proficient with computer software programs including Word, Excel and Outlook
Strong work ethic
Bachelor's degree from accredited four-year or two-year program preferred
What we Offer:
Competitive salaries
Company Vehicle
Medical, dental, vision, 401(K) and other benefits
Energetic, focused and collaborative work environment
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