Pas Team Leader-centralized Pas Support-sharp - San Diego, United States - Sharp Healthcare

Sharp Healthcare
Sharp Healthcare
Verified Company
San Diego, United States

2 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description
[H.S. Diploma or Equivalent; Bachelor's Degree

Hours

Shift Start Time:

9 AM


Shift End Time:

5:30 PM


Additional Shift Information:


Weekend Requirements:

As Needed


On-Call Required:

No


Hourly Pay Range (Minimum - Midpoint - Maximum):
$ $ $41.979


What You Will Do
To provide day-to-day operational oversight and staff leadership in all aspects of patient access and patient accounting. Assume responsibility for premier service delivery to all customers and the timely release of a zero-defect billing product.


Required Qualifications

  • 3 Years experience in hospital registration, accounting, and/or business services with demonstrated abovestandard performance.

Preferred Qualifications

  • H.S. Diploma or Equivalent
  • Bachelor's Degree in a related field (or equivalent knowledge/experience in related field).

Essential Functions

  • Accurately prepares correspondence
Composes correspondence, memos, presentations, flyers, spreadsheets, and other documents as requested.
Researches and gathers data from various sources and generates special projects/reports/summaries. Report generation may involve analyzing statistics and preparing spreadsheets, databases or other documents.
Follows established cash receipt policy and procedure for preparing department daily deposit
Reviews and edits materials as requested
Navigates the Sharp Intranet site.

Defines, develops, and implements guidelines, processes, and procedures in a manner that facilitates the achievement of PAS and Sharp HealthCare goals/objectives.

Objectively assesses Sharp HealthCare Institutional Care proposals, promotes System improvements and implements. Participates, as requested by Manager, on system integration forums.

  • Communication
Conveys commitment to positive communication and continuously demonstrates a positive and professional attitude to all internal/external customers and staff.
Exemplifies professionalism and provides courteous assistance when greeting all customers and staff.
AIDET and engage
Demonstrates strong ability to remain serene during conversations with indignant customer or staff and initiates decisions for resolution.
Creates innovative ideas and techniques that are appropriate when communicating with customers during both verbal and written interactions.
Exceptional skills communicating with all levels of employees on complex or sensitive topics

Conveys complex ideas clearly and efficiently in support of the learning process through thorough and complete knowledge of written grammar.


  • Department efficiency and effectiveness
Maintains organized and orderly patient/work areas throughout department.
Orders supplies, forms and equipment, maintains stock per guidelines.
Completes requisitions, work orders and obtains necessary authorizations.
Manages and operates equipment safely and accurately including troubleshooting and calling for maintenance (e.g. fax, copier, printer).
Manages department resources e.g. keys, badges, phones.
Assists Coordinator with office moves, space modifications (including ergonomic evaluations) computer access.
Assures timely, complete, and accurate collection of patient demographic, visit, and insurance information.
Assures effective monitoring of productivity and account quality.
ART form with in 24 hours.

  • Human resource management
Assist in maintaining appropriate staffing level within assigned area.
OT used in area
Assist in hiring qualified personnel by working with recruitment, performing interviews and making hiring decisions.
Close of posting to hire 30 days
Recognizes individual and team accomplishments and manages up as appropriate.

Employee performance reviews, coaching, corrective action, and appraisals are prepared, with sufficient supporting documents, by the due date under the direction of, and in association with, the manager/Business Office Coordinator.

Employee receives ongoing documented feedback regarding performance through counseling, and staff development in association with the manager/Business Office Coordinator.
Self/Peer evaluation two weeks prior to due date
Monthly 1-1Routinely disseminates pertinent information and instructional resources.
QA feedback timely
Robie Happy Half Hour Coaching
Addresses employee concerns related to the work environment and process improvement.
Rounding Log
All other duties as assigned.

  • Record management
Ensures all employee files are properly maintained and secure according to JCAHO standards
IPP/CBL/P&P/TB
Audit files by Coordinator
Maintains attendance cards and documentation. Advises manager/Business Office Coordinator and coaches employee according to standards
Audit by coordinator
Coordinates department time cards for timely submission and follows up on variances (payroll corrective action).
Yes
No


Knowledge, Skills, and Abilities

  • Knowledge of benefits, covered services, billing, and reimbursement procedures of all payor types, as well as working knowledge of the legal aspects
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