Paint Sales Associate - Pearland, United States - Benjamin Moore - Pro Coat & Decor

Description

Mission Statement:

Benjamin Moore - Pro Coat & Decor's mission is to provide professional, high quality, innovative products with exceptional service that adds value to our customers.

We stive to add value to our customers with service and knowledge so they can experience PROfessional results

Benjamin Moore - Pro Coat & Decor does more than just sell paint we provide added value service to our customers.

It is a place to work with people who are creative and take pride in what they do.

At Benjamin Moore - Pro Coat & Decor, we bring amazing and passionate people together to make a difference and help our customers succeed.

Our diverse group of thinkers and doers are dedicated to service, convenience, and quality for our customers.

We are pleased to have the opportunity to share how we create, conserve, commit, contribute, care for, and add color to our world.

We are hiring immediately

Benjamin Moore - Pro Coat & Decor is looking for a Customer Service Associate to join our team in Pearland, TX.

We are a family-owned, full-service retail paint store that offers a unique combination of services and products. We are looking for someone that is dependable, personable, and hardworking.

We are looking for someone that wants to work in a positive environment where they can learn and grow with us.

We are looking for a - Customer Service Associate to join our team.

How are we different?
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Small team environment:

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Often service the same customers who value Benjamin Moore:

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  Close at 5:30 PM during the week, no evening/night hours:

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We will teach you everything you need to know about paint:

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  You do something different daily & are not stuck at a desk or a register

PRIMARY RESPONSIBILITIES:

• Demonstrates exceptional customer service skills.
• Assists customers with the selection of paint colors and sundry products through the point of sale.
• Prepares and/or contributes to the processing of operational and sales documents.
• Accurately handles payment transactions, including cash and charge verifications, following company protocols, and obtaining required approvals.
• Accurately follows receiving procedures, unloads, and stocks incoming inventory.
• Accurately tints paint and eye match's color.

ADDITIONAL RESPONSIBILITES:

• Effectively interacts with coworkers to create a productive & successful team environment.
• Double checks all orders

- colors, products, and quantities, etc. to ensure accuracy.

• Helps to maintain paint and sundry inventories to required levels.
• Helps to maintain company standards for store appearance, including the cleanliness of the interior and exterior of the store.
• Helps to maintain company merchandising standards for store appearance, window and sales floor displays, promotional displays, etc.
• Assists Store Management to ensure store meets all operational parameters and goals.
• Completes all required training in a timely manner.
• Complies with all company policies and procedures.
• Perform light maintenance including sweeping, mopping, and dusting. Clean restrooms as needed.

PHYSICAL REQUIREMENTS:

• Must be at least 18 years old.
• Frequently kneels, stoops, crouches, bends, climbs, reaches overhead, pushes, pulls, and grasps.
• Works around heat, cold, dirt, dust, and mínimal paint odors.
• Uses electronic pointofsale device and scanner.
• Accurately distinguishes colors.
• Frequently carries, relocates and/or lifts up to 70 pound cartons and containers (including 5gallon paint containers).
• Stands and walks on concrete surfaces for up to 8 hours per day.

QUALIFICATIONS:

• Excellent customer service skills.
• Ability to work under direct supervision and follow oral and/or written instructions.
• English language skills, including a level of reading comprehension, and written and oral language conventions. Spanish would be a plus.
• Math skills of number sense, measurement, and geometry, and math reasoning.
• Basic computer skills
• For TX residents, you must have a valid work permit.
• Demonstrate and promote exceptional customer service skills using company service standards and coaches the team to the same standard.
• Accurately tints paint and eye matches color.
• Collaborate with sales team in launching product promotions and developing strategies to generate and grow customer accounts.
• Promptly and effectively resolves customer and/or staff issues when the Store Manager is not available.
• Comply with the requirements of a retail store schedule, which may include opening the store early in the morning, and on weekends and holidays, and closing the store. May assist Store Manager in scheduling staff in order to meet business needs.
• Handle payment transactions, cash and charge verifications, deposits, change verifications following company protocols.
• Accurately prepares and/or contributes to the processing of operational and sales documents.
• Accurately handles the ordering process and receiv