- Working with customers to manage SSD debug and qualification requirements in collaboration with SMI Engineering Teams, driving technical design-in/-win, and debug hardware, firmware, and other platform-related barriers to adoption.
- Interfacing with customers and internal platform partners to resolve product issues and leverage those learning to shape future product (controller / Firmware) definition.
- Evangelizes technical benefits of SMI Enterprise controllers and various business models at the platform level; creates preference for SMI products within the platform; enables customer and end-user adoption of solutions; and supports ecosystem and tools enabling to drive controller solution adoption.
- Executing technical product qualifications
- Creating customer-specific competitive analyses.
- Conducting end-user visits with OEM/ODM partners.
- Developing and presenting technical product content.
- Advocating technical customer needs to internal stakeholders.
- Driving internal teams to deliver to customer expectations.
- Working with the sales team to resolve technical questions.
- Participates in customers meetings and presentations, acting as technical adviser, consultant, analyst, and program manager for customer technical interactions in collaboration with SMI PM teams.
- Supports customer requests or events as they occur, develops solutions to problems utilizing formal education and judgment.
- The AE will work closely with customers and partners to establish strong relationships that deliver results and team business objectives in the data center / enterprise segments.
- Ability to summarize technical concepts, create collateral and deliver top-ranked technical training to both small and large audiences of technical domain experts.
- International travel required, up to 20%.
- Ability to help on system design review and analyze / solve the hardware system problem.
- Bachelor's degree in Electrical Engineering, Computer Engineering, Computer Science, or related fields.
- Experience in each of the following:
- Knowledge of configuring, optimizing, and testing server, storage system, or other complex system products.
- Working with suppliers and/or customers to clarify requirements, manage expectations, and resolve complex engineering or customer engagement challenges.
- Compute and/or Storage System hardware and/or software using both Windows and Linux based operating systems in the data center / enterprise.
- HDD/SSD systems/protocols and/or SAS/SATA/PCIe (NVMe).
- Debugging Platform/System issues that may be hardware, firmware, driver, BIOS, and/or application related.
- Familiarity with Datacenter architecture and interfaces, PCIe Switches, RAID controllers, HBAs, Expanders, and JBODs/JBOFs.
- Knowledge of SSD hardware and firmware architecture.
- Familiar with the electrical system design and PCB layout philosophy of SSDs.
- Microsoft and Linux datacenter OS debug experience.
- Fluent in reading and writing Mandarin preferred.
- Highly competitive salaries differentiated by performance.
- Annual merit increases
- Year-end bonus
- RSU for eligible employees
- Invention and Patent Awards
- 401(k) Employer Matching
- Length of Service Awards
- We offer comprehensive health insurance plans for eligible employees and dependents. There are plans to meet the needs of you and your family.
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Sr. SSD Applications Engineer - Milpitas, United States - Brightpath Associates LLC
Description
Job Role: Sr. SSD Applications Engineer - SSD Hardware and Firmware Architecture
Location: Milpitas, CA
(Full Time, Permanent & Onsite)
Job Description
Essential Job Duties And Responsibilities:
Minimum Requirements/Qualifications:
Compensation, Benefits, Rewards and Culture
Client believes that a company's most important asset is their employees. That is why we make sure that we offer an excellent array of benefits to eligible employees and encourage them to find balance between work and life. We offer competitive compensation and reward superior performance. Employees are eligible to be recognized in the following ways:
Thanks & Regards,
Daniel S (Saiyed)
Executive Recruiter
