Customer Success Advocate - Chicago - Labelmaster

    Labelmaster
    Labelmaster Chicago

    13 hours ago

    Description

    Job Description

    This role manages primary order channels, customer engagement, and provides excellent customer service through various communication methods such as phones, emails, chat platforms.

    • Meets and exceeds key performance metrics for calls handled per hour (calls/hour), average speed of answer (ASA), average handle time (AHT) including both call time and post-call handling procedures.

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