Spanish- Licensed Customer Service Representative - Houston, United States - Keystone Advisors
Description
Why Keystone Advisors? It is all about learning and growing.Our licensed customer service representative role may be a new career for you.
There's a lot to learn, but the journey is mapped out and Keystone Advisors is willing to invest in you Our training program includes all training materials, class discussions, hands-on training, and instructor-led guidance will help you to support our membership independently.
We also pay for all licensing costsThe Opportunity
We are currently seeking dedicated professionals to work in our Houston office for insurance customer service and sales opportunities. Work schedules will vary and may include some weekends, during the busy season. We have new training classes starting every month.
What you'll do:
- Identify, evaluate and understand member needs and consistently provide complete and accurate advice and solutions, including products and services.
- Provide detailed issue diagnosis while minimizing transfers, escalations and call backs.
- Use the tools and resources available to support members with some assistance.
- Effectively operate in a contact center environment and navigate multiple systems/programs while maintaining an engaging member interaction that occurs across multiple channels.
What you have:
High School Diploma or GED equivalent
Active General Lines Life & Health Insurance License
What sets you apart:
-
Must be bilingual
- English/Spanish
Intermediate to Advanced proficiency
Benefits:
Medical, Dental, Vision benefits
100% sponsored fitness benefit
Paid holidays and PTO accrual
Pay range $17-$24
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