Jobs
>
Durham

    Patient Account Team Lead - Durham, United States - Duke University

    Duke University
    Duke University Durham, United States

    3 weeks ago

    Default job background
    Description


    At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community.

    No matter where your talents lie, join us and discover how we can advance health together.


    About Duke Health's Patient Revenue Management Organization


    Pursue your passion for caring with the Patient Revenue Management Organization, which is Duke Health's fully integrated, centralized revenue cycle organization that supports the entire health system in streamlining the revenue cycle.

    This includes scheduling, registration, coding, billing, and other essential revenue functions.




    REMOTE POSITION:
    Monday - Friday


    MUST RESIDE IN NC

    General Description
    Analyze, organize, and utilize complex data and rules related to the revenue management process.

    Provide training, assessment, coaching, and technical support in the application of multifaceted rules in the work environment to achieve desired outcomes and compliance with DUHS policies and standards.

    Perform quality reviews and analysis to support internal controls, monitor employee performance and assist in staff development. May function as a team lead.

    Duties and Responsibilities of this Level
    (Percentages may exceed 100%) Fiscal Responsibility

    *Job function is dedicated to analysis, identification of trends, validation, and compliance as related to fiscal activities, generating additional revenue, reducing bad debt expense and charity write-offs, overall expense reduction. Fiscal responsibility measured on accuracy, quality of work output, compliance with established DUHS policy standards or agreements. Responsibility may be defined in terms of value of work portfolio assigned. Customer Service

    *Troubleshoots; follows through and resolves issues related to the patient revenue cycle; develops and presents recommendations for further consideration by management. Job requires contact with internal (or other DU/DUHS departments) and external customers; high level of external customer contact; in person as well as over telephone. Position is focused on customer retention; frequently the initial contact with DUHS is primarily with this position.

    Clerical

    *Position requires minimal clerical duties such as operating general office equipment. Scope of Authority

    *Job requires limited supervision of other employees in the unit. Provides direction and supervision to staff in daily procedures. May function as a team lead to include providing feedback to staff and management on day-to-day issues related to operations or staff performance. Some decision making relative to individual work activities. Assignments defined by supervisor or manager.

    Required Qualifications at this Level

    Education:
    College degree preferred or significant years of patient revenue cycle/process experience in lieu of college degree. Additional specialized training relevant to job responsibility.

    Experience:


    5 years experience in a Healthcare or Business setting or an equivalent combination of relevant education and/or experience engaged in analytical and compliance issues.

    Degrees, Licensure, and/or Certification:
    Certification in related field of experience preferred but not required.

    Knowledge, Skills, and Abilities:

    Technology:
    PC Intermediate Excel- Advanced Word- Intermediate Database- Intermediate Lotus Notes Accounts Receivable Systems- Intermediate Calculator- Advanced Data entry General Systems for Duke University Health System, PDC

    *Excellent communication skills *Excellent written communication skills *Demonstrated team skills *Excellent analytical/accounting/statistical reporting skills


    Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

    Duke aspires to create a community built on collaboration, innovation, creativity, and belonging.

    Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes.

    To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard.

    All members of our community have a responsibility to uphold these values.

    Essential Physical Job Functions:

    Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities.

    Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
  • IQVIA

    Team Lead

    2 weeks ago

    IQVIA Durham, United States Full time

    We are seeking a Team Lead - Vaccines to join Q2 Solutions, IQVIA's laboratory business at Durham, NC. · We hire passionate innovators who drive healthcare forward through thoughtful and inclusive collaboration. If you want to discover a career with greater purpose, join us as w ...

  • DSV

    Team Lead

    1 week ago

    DSV Durham, United States

    SUMMARY · The Logistics Coordinator has general responsibility for coordinating and supervising all operational activities, which they are assigned to daily. Under the direction of the Operations Supervisor, the Operations Lead is responsible for supervision of the associates ded ...

  • Rack Room Shoes

    Team Lead

    1 week ago

    Rack Room Shoes Durham, United States

    Rack Room Shoes - The Streets At Southpoint [Store Manager] As a Team Lead at Rack Room Shoes, you'll: Assist in supervising and managing all day-to-day store operations while ensuring that 100% compliance exists with all established Company policies and procedures; Provide leade ...

  • DSV A/S

    Team Lead

    1 day ago

    DSV A/S Durham, United States

    DSV - Global transport and logistics · In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' ent ...

  • LCH Lab. Corp. of America Holdings

    Cytogenetics Team Lead

    4 days ago

    LCH Lab. Corp. of America Holdings Durham, United States Full time

    LabCorp and the Integrated Genetics Division is seeking a Cytogenetics Team Lead to join their Prenatal team in RTP, NC · Assays performed in the prenatal Cytogenetics Department utilize various scientific techniques, including prenatal culturing, digesting cells with enzymes, ...

  • Duke University Health System

    Clinical Team Lead

    2 weeks ago

    Duke University Health System Durham, United States OTHER

    At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together. · About Duke University Hospital · This ...

  • Charles River Laboratories

    Necropsy-Team Lead

    4 weeks ago

    Charles River Laboratories Durham, United States

    We are seeking a Team Leader - Necropsy for our Discovery site located Durham. · Provide technical leadership on all daily activities in the areas of scheduling, gross pathology findings, supervision, study assignment setup and database management. Perform complex necropsy functi ...

  • IQVIA, Inc.

    Data Team Lead

    2 weeks ago

    IQVIA, Inc. Durham, United States

    Why Join IQVIA? · IQVIA Data Team Leads are at the heart of the drug development process, using the latest technology to drive projects forward efficiently and with high quality. · Additional Benefits:Home-based remote opportunity (can be located anywhere in the US or Canada) · W ...

  • IQVIA, Inc.

    Data Team Lead

    2 weeks ago

    IQVIA, Inc. Durham, United States

    Please READ and note that this is NOT an Analyst, Architect Data Entry, Design, Engineering, IT, or Research role. Applicants that do not meet the requirements for the position will not be considered. · Job Overview · Manage end-to-end delivery of data management services for sin ...

  • IQVIA

    Data Team Lead

    1 week ago

    IQVIA Durham, United States

    Job Description · Why Join IQVIA? · IQVIA Data Team Leads are at the heart of the drug development process, using the latest technology to drive projects forward efficiently and with high quality. · Additional Benefits: · Home-based remote opportunity (can be located anywhere in ...

  • IQVIA, Inc.

    Data Team Lead

    3 weeks ago

    IQVIA, Inc. Durham, United States

    Job OverviewManage end-to-end delivery of data management services for single/multi-service projects with minimal guidance, ensuring quality deliverables on time and within budget, to customer satisfaction. Provide comprehensive data management expertise to Clinical Data Manageme ...

  • IQVIA

    Data Team Lead

    1 week ago

    IQVIA Durham, United States

    Job Description · Job Overview · Manage end-to-end delivery of data management services for single/multi-service projects with minimal guidance, ensuring quality deliverables on time and within budget, to customer satisfaction. Provide comprehensive data management expertise to C ...

  • Institute for Medical Research

    Research Team Lead

    2 weeks ago

    Institute for Medical Research Durham, United States

    Institute for Medical Research at the Durham VA Health Care System · Research Team Lead · The Institute for Medical Research (IMR), a private nonprofit organization that conducts cutting edge research for the Durham Veterans Affairs Health Care System (DVAHCS), seeks to hire a Re ...

  • Rack Room Shoes

    Team Lead

    1 week ago

    Rack Room Shoes Durham, United States

    24753 · Part Time · Rack Room Shoes · Job Description Summary · The Team Lead assists in supervising and managing all day-to-day store operations while ensuring that 100% compliance exists with all established Company policies and procedures. Provides leadership, guidance and ...

  • IQVIA, Inc.

    Senior Data Team Lead

    3 weeks ago

    IQVIA, Inc. Durham, United States

    Job OverviewIndependently manage end-to-end delivery of data management services for single/multi-service projects, ensuring quality deliverables on time and within budget, to customer satisfaction. Provide comprehensive data management expertise to Clinical Data Management (CDM) ...

  • PowerSecure, Inc.

    Manufacturing Senior Team Lead

    2 weeks ago

    PowerSecure, Inc. Durham, United States

    Job Description · Job DescriptionSummary: · The Senior Team Leader/Cell Lead will be responsible for the personnel and product in their Cell/Project. They will handle personnel training, quality, safety and continuous improvement initiatives in their area. Product and personnel s ...

  • Southern Company

    Manufacturing Senior Team Lead

    2 weeks ago

    Southern Company Durham, United States

    Manufacturing Senior Team Lead (MIG Welding Aluminum) · Description · Summary: · The Senior Team Leader/Cell Lead will be responsible for the personnel and product in their Cell/Project. They will handle personnel training, quality, safety and continuous improvement initiatives ...

  • Pathways

    Team Lead Intensive In Home

    2 weeks ago

    Pathways Durham, United States

    Who we are looking for · We are seeking a talented individual who shares our focus and dedication for those we serve and support. This is a role that is key for service delivery within the Intensive In Home Service area and designed to truly make a difference in the lives of the ...

  • IQVIA, Inc.

    Senior Data Team Lead, DSSS

    4 weeks ago

    IQVIA, Inc. Durham, United States

    Independently manage end-to-end delivery of data management services for single/multi-service projects, ensuring quality deliverables on time and within budget, to customer satisfaction. Provide comprehensive data management expertise to Clinical Data Management (CDM) team to pro ...

  • Aurobindo Pharma USA

    Team Lead Inhalation Quality Control

    2 weeks ago

    Aurobindo Pharma USA Durham, United States

    Division Overview: · Aurolife was founded in 2008 as part of a group of companies that has a long history of excelling in generic pharmaceutical product development and manufacturing. Aurolife has a 10-year history of extraordinary manufacturing practices in the solid oral dose ...