Contact Center Rep - Charlotte
6 days ago
Job summary
We're looking for a driven and dependable Contact Center Representative to join our growing contact center team. This role is primarily inbound, responding to calls, chats and emails from customers who have already expressed interest through our marketing channels—but it also includes a significant outbound component focused on follow-up confirmations and appointment setting.This is not just a customer service role While service and professionalism are critical success in this role is measured by your ability to convert conversations into high-quality appointments If you enjoy fast-paced call environments and are motivated by performance metrics and incentives this role offers strong earning potential growth opportunities.
Job description
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