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    Manager Patient and Community Outreach - Boston, United States - The Leukemia & Lymphoma Society

    The Leukemia & Lymphoma Society
    The Leukemia & Lymphoma Society Boston, United States

    2 weeks ago

    Default job background
    Description
    Manager Patient and Community Outreach - Boston, MA

    Boston, MA, USA

    Req #218
    Tuesday, May 14, 2024
    How many people can answer the question, "What do you do for a living?" with the answer, "

    I help find cures for cancer.

    " At LLS, employees take our mission seriously.

    Whether you work in one of our regions, are an accountant at the national office or a specialist in our Information Resource Center, you work each day on making our mission a reality:

    Cure leukemia, lymphoma, Hodgkin's disease and myeloma, and improve the quality of life of patients and their families.

    Join us and give new meaning to the word, "job."
    As a valued member of LLS, you are eligible for a comprehensive benefits package.

    Our offerings include medical, dental, and vision insurance; life insurance; flexible spending accounts; a 403b retirement plan along with generous paid time off.

    In addition, we observe federal paid holidays throughout the year, and offer a wellness program and an employee assistance program.

    While employees may be permitted to work remotely, travel to the assigned office, HUB or Satellite Offices may be required as determined by the employee's manager and the employee's People Organization Generalist.

    Summary

    :

    The Patient & Community Outreach Manager

    develop

    s

    and

    implement

    s

    strategies in support of

    T

    he Leukemia & Lymphoma Society's goals

    (

    LLS)

    including:

    conduct outreach to

    raise awareness and

    connect more patients with LLS, as soon after diagnosis as possible

    , with an emphasis on underserved p

    opulations

    ; provide ongoing support

    and

    education and

    facilitate

    access to quality care

    for patients and caregivers

    ;

    and

    build healthcare provider and community relationships to increase referrals

    of blood cancer patients and caregivers to LLS

    . T

    he Patient & Community Outreach Manager

    will provide or coordinate information, services

    , community education,

    and outreach to patients and caregivers, survivors, and healthcare professionals in their coverage areas. This role will

    serve as a

    key mission

    leader

    in

    the

    r

    egion

    for which

    they are

    responsible.
    Reports to:

    Patient & Community Outreach

    Senior

    Manager or Patient & Community Outreach

    Director, Senior Director, or Territory Executive Director
    Supervises:

    Volunteers

    ;

    in some

    cases,

    a Community Outreach

    Specialist

    or temporary staff

    Duties and Responsibilities:
    Community Engagement

    and

    Health

    Equity
    Promote LLS as an essential resource for disease, treatment, and support information

    for blood cancer patients and famili

    es

    .

    Design and implement outreach initiatives to expand LLS reach, including conducting culturally tailored outreach within underserved communities across the local region.

    Foster and

    maintain

    relationships with community-based organizations and healthcare delivery institutions.
    Volunteer Development

    and

    Leadership
    Engage volunteer leaders to better reach local oncology professionals and key stakeholders

    ,

    to build relationships with LLS

    r

    egion

    colleagues

    ,

    and to

    assist

    with patient outreach and

    community

    events

    .
    Develop and

    maintain

    a volunteer

    infra

    structure

    to support

    all aspects of the role

    .
    Community Education and Services
    Create

    resources and programs that allow for deeper patient engagement

    throughout

    the

    cancer journey

    .
    Conduct community-based patient education programs in select markets, including underserved areas

    .
    Assess the need

    for

    support

    , services, and education for patients and providers in the Region

    .
    Mission Integration
    Collaborate and partner with internal stakeholders

    ,

    including

    other

    Education & Services

    staff

    ,

    Region

    Executive Directors, and

    philanthropy

    colleagues

    to ensure joint planning, mutually beneficial support, and effective advancement toward

    overarching LLS

    goals and strategies

    .
    Partner with LLS

    colleagues

    to provide information about the LLS mission to internal and external stakeholders, including staff, potential volunteers, donors

    ,

    and funders

    .
    Partner with LLS public policy and advocacy staff to

    identify

    advocates and patient stories and

    maintain

    engagement in policy initiatives.
    Perform other related duties as assigned.
    #LI-Hybrid


    Education & Experience Requirements:
    BA or BS

    required

    ; advanced degree

    in

    health

    or

    social sciences

    related

    discipline

    preferred

    .
    4

    6

    years of related experience

    .

    Position Requirements:
    Experience and skills in relationship

    management in healthcare,

    community

    health outreach

    ,

    healthcare service delivery,

    health

    education programming

    , and volunteer development

    .
    Excellent verbal and written communication skills; must be able to articulate the LLS Mission (Research, Patient & Professional Programs, Advocacy/Policy) to a wide audience

    .
    Strong cultural competency and regular practice of cultural humility

    .
    Demonstrated ability to

    establish

    and maintain

    effective working relationships with diverse individuals and communities

    .
    Strong healthcare knowledge base with oncology experience preferred

    .
    Strong problem-solving, priority-setting and project management skills

    .
    Ability to work independently, thrive under pressure and perform multiple tasks

    .

    Physical Demands & Work Environment:
    Must

    reside

    within the

    Region

    area(s)

    manage

    d

    .
    Position may require 25% to 50% travel; night and weekend work

    will

    be

    required

    .
    Physical demands are minimal and typical of similar jobs in comparable organizations

    .
    Work

    environment is representative and typical of similar jobs in comparable organizations

    .

    The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of employees.

    Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company.

    Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    Disclaimer
    LLS is an equal employment opportunity employer committed to diversity and inclusion in its workplace.

    All qualified applicants will receive consideration for employment without regard to sex, gender, gender identity and expression (including transgender status), sexual orientation, pregnancy, age, race, color, creed, national origin/ancestry, citizenship, religion, genetic predisposition or information, physical or veteran status, or any other characteristic protected by law.

    LLS seeks such skilled and qualified individuals to share our mission and where they will join a cohort of others who have chosen to call LLS home.

    LLS complies with all applicable laws which prohibit discrimination and harassment in the workplace, and is committed to maintaining a diverse and inclusive environment supportive of all of our employees and the communities we serve.

    #J-18808-Ljbffr


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