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Manager Patient and Community Outreach - Boston, United States - The Leukemia & Lymphoma Society
Description
Manager Patient and Community Outreach - Boston, MABoston, MA, USA
Req #218
Tuesday, May 14, 2024
How many people can answer the question, "What do you do for a living?" with the answer, "
I help find cures for cancer.
" At LLS, employees take our mission seriously.
Whether you work in one of our regions, are an accountant at the national office or a specialist in our Information Resource Center, you work each day on making our mission a reality:
Cure leukemia, lymphoma, Hodgkin's disease and myeloma, and improve the quality of life of patients and their families.
Join us and give new meaning to the word, "job."
As a valued member of LLS, you are eligible for a comprehensive benefits package.
Our offerings include medical, dental, and vision insurance; life insurance; flexible spending accounts; a 403b retirement plan along with generous paid time off.
In addition, we observe federal paid holidays throughout the year, and offer a wellness program and an employee assistance program.
While employees may be permitted to work remotely, travel to the assigned office, HUB or Satellite Offices may be required as determined by the employee's manager and the employee's People Organization Generalist.
Summary:
The Patient & Community Outreach Manager
develop
s
and
implement
s
strategies in support of
T
he Leukemia & Lymphoma Society's goals
(
LLS)
including:
conduct outreach to
raise awareness and
connect more patients with LLS, as soon after diagnosis as possible
, with an emphasis on underserved p
opulations
; provide ongoing support
and
education and
facilitate
access to quality care
for patients and caregivers
;
and
build healthcare provider and community relationships to increase referrals
of blood cancer patients and caregivers to LLS
. T
he Patient & Community Outreach Manager
will provide or coordinate information, services
, community education,
and outreach to patients and caregivers, survivors, and healthcare professionals in their coverage areas. This role will
serve as a
key mission
leader
in
the
r
egion
for which
they are
responsible.
Reports to:
Patient & Community Outreach
Senior
Manager or Patient & Community Outreach
Director, Senior Director, or Territory Executive Director
Supervises:
Volunteers
;
in some
cases,
a Community Outreach
Specialist
or temporary staff
Duties and Responsibilities:
Community Engagement
and
Health
Equity
Promote LLS as an essential resource for disease, treatment, and support information
for blood cancer patients and famili
es
.
Design and implement outreach initiatives to expand LLS reach, including conducting culturally tailored outreach within underserved communities across the local region.
Foster andmaintain
relationships with community-based organizations and healthcare delivery institutions.
Volunteer Development
and
Leadership
Engage volunteer leaders to better reach local oncology professionals and key stakeholders
,
to build relationships with LLS
r
egion
colleagues
,
and to
assist
with patient outreach and
community
events
.
Develop and
maintain
a volunteer
infra
structure
to support
all aspects of the role
.
Community Education and Services
Create
resources and programs that allow for deeper patient engagement
throughout
the
cancer journey
.
Conduct community-based patient education programs in select markets, including underserved areas
.
Assess the need
for
support
, services, and education for patients and providers in the Region
.
Mission Integration
Collaborate and partner with internal stakeholders
,
including
other
Education & Services
staff
,
Region
Executive Directors, and
philanthropy
colleagues
to ensure joint planning, mutually beneficial support, and effective advancement toward
overarching LLS
goals and strategies
.
Partner with LLS
colleagues
to provide information about the LLS mission to internal and external stakeholders, including staff, potential volunteers, donors
,
and funders
.
Partner with LLS public policy and advocacy staff to
identify
advocates and patient stories and
maintain
engagement in policy initiatives.
Perform other related duties as assigned.
#LI-Hybrid
Education & Experience Requirements:
BA or BS
required
; advanced degree
in
health
or
social sciences
related
discipline
preferred
.
4
6
years of related experience
.
Position Requirements:
Experience and skills in relationship
management in healthcare,
community
health outreach
,
healthcare service delivery,
health
education programming
, and volunteer development
.
Excellent verbal and written communication skills; must be able to articulate the LLS Mission (Research, Patient & Professional Programs, Advocacy/Policy) to a wide audience
.
Strong cultural competency and regular practice of cultural humility
.
Demonstrated ability to
establish
and maintain
effective working relationships with diverse individuals and communities
.
Strong healthcare knowledge base with oncology experience preferred
.
Strong problem-solving, priority-setting and project management skills
.
Ability to work independently, thrive under pressure and perform multiple tasks
.
Physical Demands & Work Environment:
Must
reside
within the
Region
area(s)
manage
d
.
Position may require 25% to 50% travel; night and weekend work
will
be
required
.
Physical demands are minimal and typical of similar jobs in comparable organizations
.
Work
environment is representative and typical of similar jobs in comparable organizations
.
The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of employees.
Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Disclaimer
LLS is an equal employment opportunity employer committed to diversity and inclusion in its workplace.
All qualified applicants will receive consideration for employment without regard to sex, gender, gender identity and expression (including transgender status), sexual orientation, pregnancy, age, race, color, creed, national origin/ancestry, citizenship, religion, genetic predisposition or information, physical or veteran status, or any other characteristic protected by law.
LLS seeks such skilled and qualified individuals to share our mission and where they will join a cohort of others who have chosen to call LLS home.
LLS complies with all applicable laws which prohibit discrimination and harassment in the workplace, and is committed to maintaining a diverse and inclusive environment supportive of all of our employees and the communities we serve.
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