- Improve retention by developing and maintaining effective key customer relationships.
- Lead and oversee successful service delivery and the development and growth of profitable business.
- Provides customer with consultative leadership that provides them with the best possible service experience.
- Act as a liaison between Pritchard and stakeholders on the client side.
- Collaborate with sales and operations teams to ensure requirements are met, such as contractual KPIs, corporate financials, account retention and growth opportunities.
- Supports transition activities, and monitor roll-out schedules, targets, and plans ensuring programs are standardized and utilized.
- Ensure business growth through directing and managing business development activities, building, and maintaining a professional network with the Facility Services industry.
- Monitor financial reporting, budget compliance, supplies utilization, contract conditions and customer satisfaction to ensure all Pritchard standards and requirements are being met.
- Communicating and making necessary annual pricing adjustments or escalations for assigned clients.
- Participate in industry related associations and professional organizations. (i.e. BOMA, IFMA, CONNEX)
- Perform other duties as assigned.
- Position requires 20% to 50% travel.
- 3 years of experience in facility services, or a closely related field is required.
- Bachelor's degree in business or related area preferred.
- 3-5 years Customer Relations experience.
- Strong and verifiable track record of success focused on the successful delivery of services required.
- Must be able to communicate clearly and frequently both verbally and in writing.
- Excellent organization, planning and time management skills.
- Experience in working directly with key stake holders including executive management personnel within customers required.
- Professional demeanor and advanced customer service skills strategic & analytical thinker with ability put complex ideas into clear frameworks.
- Must be proactive, resourceful, and demonstrate innovation.
- A willingness to work varying schedules based on business needs.
- Management experience in a fast-paced labor-intensive industry.
- Proficient in Microsoft Office Suite.
- Salary range: $110,000 - $120,000/yr
- Paid holidays and vacation time
- Health Benefits Package
- Bonus eligible
- Ancillary benefits—Life insurance, Long Term Disability, Flexible and Dependent Care Spending (FSA/DCA)
- 401K
- Opportunity for growth
-
Accounting Manager
3 weeks ago
Searchlogic Recruiting, LLC Atlanta, United StatesJob Description · Job DescriptionImmediate need for an experienced Accounting Manager or Senior Accountant ready for the next level to join a fast growing innovative manufacturer based near the Doraville / Norcross area convenient to 85 and 285. After doubling in size the last tw ...
-
Accounting Manager
6 days ago
Searchlogic Recruiting, LLC Atlanta, United StatesJob Description · Job DescriptionImmediate need for an experienced Accounting Manager or Senior Accountant ready for the next level to join a fast growing innovative manufacturer based near the Doraville / Norcross area convenient to 85 and 285. After doubling in size the last tw ...
-
Accounting Manager
3 weeks ago
Searchlogic Recruiting, LLC Atlanta, United StatesJob Description · Job DescriptionImmediate need for an experienced Accounting Manager or Senior Accountant ready for the next level to join a fast growing innovative manufacturer based near the Doraville / Norcross area convenient to 85 and 285. After doubling in size the last tw ...
-
Physical Therapist
1 week ago
BenchMark Physical Therapy Doraville, United StatesBenchMark, a brand partner of Upstream Rehabilitation, is looking for a Physical Therapist to join our team in Doraville. · Who we are... · A network of over 1200 clinics from coast to coast, 26 brand partners, that leads the outpatient physical therapy field. The Upstream family ...
-
Physical Therapist
1 week ago
BenchMark Physical Therapy Doraville, United States Full time / Part time / temporaryBenchMark, a brand partner of Upstream Rehabilitation, is looking for a Physical Therapist to join our team in Doraville. · Who we are... · A network of over 1200 clinics from coast to coast, 26 brand partners, that leads the outpatient physical therapy field. The Upstream family ...
-
Buyer
6 days ago
CLYDE INDUSTRIES INC Atlanta, United StatesJob Description · Job DescriptionSummary of Responsibilities (not comprehensive of all tasks): · Develop and authorize all purchase orders and ensure company compliance, policy, and procedure. · Monitor all purchase orders and maintain effective relationship with vendors, planne ...
-
Georgia Senior Organizing Manager
2 weeks ago
National Asian Pacific American Women's Forum Atlanta, United StatesJob Description · Job DescriptionTitle: Senior Georgia Organizing Manager · Reports To: Managing Director of Field Operations · Salary: $70, ,000 · Work Schedule: Full-Time · Location: Atlanta Metro Area · Date Posted: 4/3/2024 · Deadline to Apply: Rolling until filled · MISSI ...
-
English Language Arts Teacher 2024-2025
3 weeks ago
Fugees Family Atlanta, United StatesJob Description · Job DescriptionAdvancing Educational Justice for Refugee and Immigrant Youth · English Language Arts Teacher · Academic Year · Who We Are / Our Purpose · Based in Atlanta, Georgia, Georgia Fugees Academy Charter School (Fugees Academy), is on a mission to advan ...
-
Landscape Crew Leader and Driver
1 week ago
Russell Landscape Group Inc Atlanta, United StatesJob Description · Job DescriptionWe've got some grass to cut, and we need your help We are looking for a BADASS landscape crew leader– join us. Settling isn't a success. Russell Landscape has the tools, resources, and opportunities to elevate you to the next level in your career. ...
-
Seasonal Color-Crew Member and Driver
1 week ago
Russell Landscape Group Inc Atlanta, United StatesJob Description · Job DescriptionWe've got some plants to put in the ground, and we need your help We are looking for a BADASS landscape crew leader– join us for our Seasonal Color department. Settling isn't success. Russell Landscape has the tools, resources, and opportunities t ...
-
Teller Bilingual Spanish 20 hours Doraville
3 weeks ago
Wells Fargo Doraville, United StatesWhy Wells Fargo: · Are you ready for the next step in your career? This is where it begins - at a company known for our "Well Life" approach to supporting employees' career aspirations, work-life balance, and mental and physical health. We ranked #2 on the 2023 LinkedIn Top Compa ...
-
Teller Bilingual Spanish 20 hours Doraville
2 weeks ago
Wells Fargo Doraville, United StatesWhy Wells Fargo: · Are you ready for the next step in your career? This is where it begins - at a company known for our "Well Life" approach to supporting employees' career aspirations, work-life balance, and mental and physical health. We ranked #2 on the 2023 LinkedIn Top Compa ...
-
Assistant Store Manager
3 weeks ago
Extra Space Storage Doraville, United StatesPlease note that you are applying to a Life Storage branded location operated by Extra Space Storage. · * Will work between multiple stores in the district. · * This location is closed on Sundays. · * Bilingual Spanish preferred. · * Day shift only: Office closes at 6pm. · As an ...
-
School Intervention Specialist
2 weeks ago
Fugees Family Atlanta, United States Full timeJob Description · Job DescriptionAdvancing Educational Justice for Refugee and Immigrant Youth · Intervention Specialist · The Intervention Specialist supplements general education instruction to meet the diverse and unique needs of the students in our school with the purpose of ...
-
Senior Organizing Manager
2 weeks ago
National Asian Pacific American Women's Forum Atlanta, United StatesJob Description · Job DescriptionTitle: Senior Georgia Organizing Manager · Reports To: Managing Director of Field Operations · Salary: $85,000 · Work Schedule: Full-Time · Location: Atlanta Metro Area · Date Posted: 4/3/2024 · Deadline to Apply: Rolling until filled · MISSION ...
-
Georgia Senior Organizing Manager
3 weeks ago
National Asian Pacific American Women's Forum Atlanta, United StatesJob Description · Job DescriptionTitle: Senior Georgia Organizing Manager · Reports To: Managing Director of Field Operations · Salary: $70, ,000 · Work Schedule: Full-Time · Location: Atlanta Metro Area · Date Posted: 4/3/2024 · Deadline to Apply: Rolling until filled · MISSI ...
-
Clerical - Hiring Immediately
2 weeks ago
Swipejobs Atlanta, United StatesJob Description · Job DescriptionApply Today, Work Today · Weekly Pay · Job Description: · We are Hiring Immediately for a Clerical position in an exciting warehouse facility · Primary Responsibility: Provides administrative support for the facility. Duties include clerical, fin ...
-
Senior Organizing Manager
1 week ago
National Asian Pacific American Women's Forum Atlanta, United StatesJob Description · Job DescriptionTitle: Senior Georgia Organizing Manager · Reports To: Managing Director of Field Operations · Salary: $85,000 · Work Schedule: Full-Time · Location: Atlanta Metro Area · Date Posted: 5/28/24 · Deadline to Apply: Rolling until filled, looking to ...
Strategic Account Manager - Atlanta, United States - Pritchard Industries
Description
Job Description
Job DescriptionPritchard Industries is a dynamic and innovative provider of comprehensive facility services, dedicated to enhancing the operational efficiency of our client partners in the industries we serve. With services from facility maintenance and janitorial to landscaping and snow removal, we enable desired outcomes for our clients through consistent service and outstanding people. We are currently seeking a Strategic Account Manager to join our team. The ideal candidate can reside in Atlanta or Florida.
Job Summary:
The Strategic Account Manager is primarily responsible for creating and maintaining strong relationships with key clients, ensuring client satisfaction, driving increased revenue, and identifying opportunities for upselling and cross-selling. As a member of the Pritchard team, this person assists to define long-term organizational strategic goals, builds key customer relationships, identifies business opportunities, works with operations and sales to close business deals and maintains an extensive knowledge of assigned clients and current market conditions affecting same. The ideal candidate will should be proficient in networking, negotiation, prospecting, identification of customer needs and challenges, territory management, market knowledge in facility management, meeting retention goals, and presentation skills.
Key Responsibilities:
Qualifications and Requirements:
Benefits:
EEO Notice:
Pritchard Industries is an Equal Opportunity Employer and will consider all qualified applicants without regard to race, color, creed, genetic information, religion, national origin, ethnicity, gender; gender identity, sexual orientation, pregnancy, childbirth or related medical condition, age, disability, or handicap, servicemember status, relationship or association with a protected veteran, and any other category protected by Federal, state, or local law.