- Manages day-to-day operations of Scheduling Coordinators and their duties
- In charge of training of new Scheduling Coordinators
- Address patient concerns if a challenging situation arises
- Address provider's schedule changes to support their schedule workflow
- Back-up for Treatment Coordinator as needed
- Inform patients of clinic protocols and procedures
- Perform all Scheduling Coordinator duties
- Coach and mentor Scheduling Coordinators/Treatment Coordinators
- Minimum two+ years' experience in a supervisory/managerial role
- 1-2 years of customer service experience, preferably within an office setting
- Excellent written and verbal communication skills
- Organized and skilled at multi-tasking in a fast-paced environment
- Experienced within MS Office or other computer software
- Collaborative, innovative and inclusive team environment
- Internal growth and development opportunities
- Comprehensive medical, dental and life insurance
- Paid time off and holiday pay
- 401k plus company match
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Scheduling Manager - Robbinsdale, United States - Community Dental Care
Description
At Community Dental Care (CDC) we believe that everyone deserves high quality, compassionate, and culturally-sensitive oral health care, and that is what we provide our patients.
We hire team members who are committed to our mission and want to make a difference in the lives of others.
We value our employees and equip them with the tools and training needed to be successful.Join Our Team
CDC has a full-time opportunity for a Scheduling Manager at our Crystal clinic.
Our existing Robbinsdale clinic is moving to this newly renovated space opening in July of 2024 This position is integral in providing an exceptional patient experience and assisting with the successful running of day-to-day operations in the clinic.
Scheduling Manager Key Responsibilities:
Crystal Clinic Hours:
Monday-Thursday 7:20am-3:30pm
Friday 7:20am-2:30pm
Scheduling Coordinator Qualifications:
What We Offer:
About Us:
At Community Dental Care everything we do is about providing the most caring, culturally respectful, quality dental care to people of all ages and abilities.
At CDC we value our diversity and are stronger because of it.
We celebrate the diverse cultural norms and traditions of our staff and patients, and strive to meet their needs in a culturally competent and compassionate manner.
